Ower Otelleri

Extend for one night staying. I love Southampton, it‘s really a nice place to have vacation. Will stay here another time if we come next time.

The clue to this hotel is in the name. We booked 3 rooms for two nights for the boatshow. To be honest it was basic but perfectly suited our needs. I've just recently stayed at the Waldorf Hotel in London and the Shower in my room was far superior to the one in the Waldorf. It was good value for money for the boatshow weekend £222 per foom for two nights. We had a few issues with room cards etc however Maddison the receptionist politely & efficiently sorted them out and is a credit to the hotel. We will definitely be stopping next year for the boatshow.

If you take your child to paultons park and have a car rental, this hotel is the only choice. It takes only 10 minutes to walk to the park, but the hotel does not have air conditioning and no elevator. In fact, it cannot be called a hotel. It is a country hotel. There is no air conditioning to open. The windows were flies in the room. The first night of the power outage lasted until noon the next day, so the breakfast was not available. The hotel room was not cleaned the next day...

I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

This was my first time venturing out into the world after the pandemic and a coeliac diagnosis two years ago. The hotel was quite busy on the Friday when I checked in and only one lift was working, but that really was a small niggle. The lift was repaired by the time I returned to the hotel in the early evening. The restaurant was great when it came to catering to my gluten allergy. There were a few options, and the guy at the front of house went the extra mile to check if the fish was fried in the same oil as non-GF food. Unfortunately, that was the case, and I'd suggest that either provision is made for a separate fryer, or the GF designation is taken off that item on the menu. But there were other things I could have, so it wasn't really a problem. Breakfast was excellent. The lovely young lady at the front of house took my order and explained that the chef would prepare it in a GF-section of the kitchen, so I'd have a 15 minute wait. It really wasn't a problem and it was well worth the wait. Beautifully prepared, generous portion. Friendly service. The room was fine. I loved pulling back the curtains in the morning and seeing the massive cruise ships in port. Only quibble was the pillows, but I'm picky. Otherwise the room was nice and clean, and I appreciated the a/c. I would definitely stay here again.

Stayed here for one night pre cruise, as most in the hotel seemed to be. It’s an ugly 1970s style concrete blob from the outside. It’s right on the riverfront close to all the cruise terminals and a few minutes walk from West Quay shopping and the town centre. Check in was quick and the guy was very friendly. Parking is expensive at £15 but if you use the yourparkingspace app it’s about a third of that price. The reception/bar area is light and modern and if you are a IHG member you get a free drink each which is a nice touch. We booked a super king sea view room. I notice that the description of these has now changed to River view which is more accurate. The room was modern, spacious and had everything we needed. The bathroom was again clean and modern. The bed was lovely and comfortable. The room has floor to ceiling windows offering nice views over the estuary and cruise terminals. They also have city view rooms but looking at the position of the hotel I reckon most rooms will have some view out to the river, albeit side on. We didn’t eat at the hotel simply because there are a wealth of restaurants within a few minutes walk at West Quay or in town. Prices vary a lot for this hotel and this seems to be linked to how many cruise ships are in port the day after as this is a favourite with cruise passengers because of its proximity to the terminals. However, early booking does get the price down to a reasonable sum for a modern, reliable, friendly and well located hotel. Still not sure why it’s leisure centre hasn’t reopened after Covid though.

Wow this place is exceptional! Extra touches, they really have thought of everything, gave us an upgrade too. Can’t thank staff enough who clearly live where they work and are extremely proud… such a pleasure to stay here. Didn’t want to leave! Late check out was a pleasant surprise. You’re doing amazing! Standing out from the crowd!

Convenient location ! There are so many shops and restaurants within walking distance.

My 2nd Stay for another Theatre trip this year, booking and parking is easy and it's very convenient for the Theatre and shops, arrival was not very good, a new guy was alone on the front desk and it took at least ten mins to check in (only 1 person in front of me), it was so slow someone standing at the bar walked out, once I finally did get my key card it didn't work, so I and another female guest had to return to reception for cards that did work, the hallway carpet is looking very worn and dated, the aircon not that efficient and the tv unlevel (room 233), the twin beds were smaller than expected and towels were very scarce, for the price I wasn't impressed, but the room fulfilled it's role for the night, the downstairs area is immaculate and breakfast choice very, very good, I went to breakie at just after 8am on the Saturday (24th Sept 22), the orange juice ran out and I told a very nice and helpful female waitress about the problem, and she instantly resolved the problem, people watching as you do, I did notice that this waitress worked her socks off, I would also like to praise a very attractive blonde female hotel guest wearing a Arvia tracksuit, this young lady with a pony tail was extremely courteous to A LOT of people within the restaurant, she constantly and consistently gave way to people as they and she walked about getting their breakfast, she constantly smiled and was the apitamy of courtesy and politeness, i think i saw Georgia on her top, the boat show was on and with the Arvia Launching this year, would imagine she was there (with other colleagues) as PR for the new ship ?. The ibis and near by Novotel do see a lot of cruise people and guests stay and she was a great advert for the Arvia as was the young waitress for Ibis. To Recap; Starting to look dated upstairs, slow booking in process, slightly ”inflated” price, exceptional breakfast and courtesy by staff and other guests, I would stay again and would recommend the Ibis, Southampton for a theatre or shopping break etc.

The Potters Heron Hotel is an ideal spot for travelers wanting to discover the city. The Potters Heron Hotel is an ideal choice for travelers who want to take in the sights and sounds of Ampfield.Traveling to the hotel is easy with Winchester Railway Station located approximately 11km away and Southampton Airport roughly 14km away. With multiple attractions nearby including Hillier Nurseries, Upper Flexford Nature Reserve and Ampfield Wood, guests will find plenty to keep themselves occupied.After a long day of sightseeing, guests can retire to the comfort of the hotel. This Ampfield hotel offers parking on site.