Park Yeri Olan Gold Coast Otelleri

Room is very big and with a open kitchen. The room and facility is very new. The hotel staffs are also very friendly and responsive. The location is also very good and just next to the beach. There is also 5mins walk from the tram station. Overall I have a very nice and relaxing stay here, and I will visit the hotel again.

I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.

酒店的地理位置很好，只需沿着沙灘步行10分鐘左右便到衝浪者天堂。在房間的露台看出愛的景色很美，我們被安排住在17樓最高的那一層，能遠處看到海景也不錯。因為我們有三個人，睡房及梳化床都很大，讓我們睡得很舒服。有機會再來會再預訂這裏😀

Great friendly place to stay. Excellent staff. Only thing that needs attention is the choice of sun lounges.  They are extremely uncomfortable. They are slippery. Can’t sit on them for very long. Towels are too short.  Check out resorts overseas. Padded mattresses the best.

We loved the location of this hotel. Close enough to the main strip to enjoy everything Surfers Paradise has to offer, but far enough away to avoid the constant noise, crowds, and parking chaos. The main area was extremely busy, so we quickly discovered that e-bikes were the best way to get around. Surfers Paradise itself was great: lively atmosphere, plenty of activity, shops open late, great food options, and lots of buskers. We booked a two-bedroom apartment with a sea view, and it absolutely delivered in terms of view and location. The hotel facilities were excellent — indoor and outdoor pools, spa, sauna, steam room, gym, and tennis courts. Our teenagers especially enjoyed making the most of all these amenities. However, there were some significant issues that impacted our stay. We were in apartment 26B and had no air-conditioning for the entire six-day stay, which was very difficult given it was summer. We also didn’t realise that reception is only staffed for limited hours. When we called early in the day and again around 4pm, no one was available. We eventually managed to speak to someone on day two or three, and the hotel manager came to assist, but unfortunately there was little he could do. We were told the compressor was likely failing, meaning the air-conditioning could not be used at all. It was frustrating to be sold a five-night stay knowing the apartment was not in full working order. Cleanliness was another concern. The floors throughout the apartment were sticky and grimy, with the kitchen floor feeling particularly oily and unclean. One of our sons found the couch sticky to the touch, and there was hair present in the bathroom which was disappointing. While we genuinely loved the hotel, its grounds, and its facilities, there is clear room for improvement in both cleanliness standards and customer service. Additionally, we encountered an unpleasant interaction with a long-term resident who complained about our children playing in the pool with a small rubber ball, claiming it was against the rules, despite other children—including her own—jumping into the pool. Given it was the school holidays and many families were using the facilities appropriately, the complaint felt unreasonable. It was also mentioned to us that lower-floor residents occasionally complain about noise from pool users, which may be an ongoing issue when short-term stays are accommodated. Overall, the property has great potential, but improvements in maintenance, cleanliness, and guest communication would significantly enhance the experience.

Novotel for families is located in a convenient place, close to the tram and many restaurants. The service and workers are great. However i do feel it needs some sort of renovation. The carpets are dark brown which makes it feel uncomfortable walking on as you don't know how clean they truely are. And the toilet's bath tub is made from that plastic material which i personally feel is uncomfortable to shower in. As for the cleanliness, i was very disappointed to find a mark on the pillow! It put me off and made me think if other parts are clean or not.

Beautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC. Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool. Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.

Location of the resort is very good, on the river, close to the Surfers Paradise central area and walking distance to the beach. It has lots of free garage and on site parking. It has tennis court, beautiful pool with hot outdoor spa , gym and dry sauna. All service desk guys were very attentive and helpful. Downside is that the resort is old and needs lots of maintenance. All common areas are in need of a facelift. All units have individual owners. The unit I stayed had blocked sink in the bathroom and bed mattress in the bedroom was worn out and sagging to one side. Lucky me I was able to sleep on the other side!

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.