Park Yeri Olan Québec Otelleri

There are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping. The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.  The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.

房間有一點小，但是風景不錯。上下樓需要換兩部電梯，有點不很方便。前台服務很周到，也很客氣，門口有專人趴車。酒店位置非常便利，晚上很安靜。

Good location, nice breakfast and good customer service. Cleanliness ok only. Found hair on the bath tub. Room won't clean/ tidy up daily.

That was an amazing experience! The people no matter from the front desk or servers are so nice and friendly! I would love to stay there for next trip

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

設施：房間廁所熱水器、馬桶較為老舊，熱水器不靈敏，馬桶水壓太小。吹風機進風口堆滿灰塵，吹不出風。暖氣有很大的噪音。 衞生：馬桶發黃、浴缸掉漆。 環境：酒店大廳裝飾比較乾淨温馨，有桌球桌可以使用。 服務：提供蘋果，早上提供簡單的麪包水果果汁和熱飲。

The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.

Just a few minutes from the Upper Promenade, with a lovely casual feeling and comfortable rooms. Shared toilet but always very clean and never a wait. Front desk staff were really friendly. Enjoyed the shared coffee, kettle, microwave and fridge at reception. An enjoyable 3 night stay. Recommended.

A male staff member was helpful and very kind when I was lost trying to get to the hotel. I will be forever grateful to him as it was very frustrating! The room was freezing and house keeping never came so I had to ask the front desk for blankets since they gave us dirty ones to begin with. Bed sheets were clean, but blankets were not clean. We did not get blankets because “ they didn’t have extras “. Instead they gave us 3 sets of thin sheets, which did not help against the cold room. I told the staff the room was freezing and they said to turn the heat on. At that point the heat was on full blast for 5 - 6 hours and did not get any warmer. Overall it wasn’t a great experience and will probably not stay there again in the future.

Si vous voulez un endroit pas cher à Québec pour votre séjour, ne cherchez plus. Mais n’oubliez pas votre ventilateur car il n’y a pas de climatisation.