Chifeng Serengeti Hotel is a high-end business resort under the Voice Group, located at the intersection of Qidan Street and Songcheng Road in Songshan District, Chifeng City. Situated in the core of government and business districts, it is adjacent to Songshan Wanda Plaza and the Songshan District Government, with convenient access to Chifeng High-Speed Rail Station and Yulong Airport. Boasting mature amenities and seamless transportation, it stands as a benchmark for premium lodging and business hosting in Chifeng. With a total floor area of approximately 35,000 square meters, the hotel features 2 underground floors and 17 above-ground floors. Its modern, minimalist design exudes elegant style, seamlessly blending refined textures with local cultural heritage. The property offers 216 spacious and comfortable guest rooms and suites, including deluxe rooms, executive suites, and family-themed accommodations. These rooms feature open layouts, superior natural lighting, high-quality bedding, independent bathrooms, smart amenities, and panoramic windows. Family rooms are specially equipped with whimsical tents, child-exclusive toiletries, and safety-focused details to cater to diverse needs—whether for family trips, business travel, or leisure vacations. The hotel boasts comprehensive dining and conference facilities: a full-service restaurant, an exquisite Chinese restaurant, and a lobby bar, offering a fusion of Chinese, Western, and Mongolian flavors to delight diners. It also houses a column-free luxury multifunctional banquet hall capable of hosting 800 guests simultaneously, along with professional conference equipment and one-stop concierge services, making it ideal for large weddings, corporate annual gatherings, business meetings, and high-end banquets. Adhering to the philosophy of "service with emotion and dedication," the hotel provides 24-hour front desk, luggage storage, complimentary parking, electric vehicle charging stations, and a business center, among other thoughtful services. Additional amenities include a gym, laundry room, and relaxation area, ensuring both comfort and convenience. As the flagship property of the Voice Group in Chifeng, Serengeti Hotel delivers an unparalleled stay with its premium hardware, meticulous service, and prime location, offering guests a secure, comfortable, and luxurious experience. It remains the top choice for urban travel and business visits in Chifeng.
"差評之一:下午兩點左右辦理入住,攜程訂房顯示有歡迎水果,我理解的是我入住之時,這份水果就在房間裏了,表示歡迎,以前住酒店也都是這樣,結果進房間看沒有,去前台詢問,説是稍後會統一給送到房間,我們休息後出去吃飯,晚上六點四十回到房間,還是沒有水果,我再次致電前台,還是回覆稍後會送,我表示下午就是這麼説的,然後前台很勉為其難地表示:好吧,那我提前給你送過去…我請問呢?已經晚上七點了,這還早嗎?難道要晚上九十點鐘,我已經要休息了,再來給我送入住歡迎水果?我也問了給送水果的服務人員,簡單概括就是他們什麼時候有時間什麼時候給送。
差評之二:帶父母出行,三個人定的三人間,衹提供兩份免費早餐,問前台能不能給加一份,前台説她沒有權限贈送,讓早上去吃就可以了,然後直接在按金里扣飯錢……最搞笑的是,我不知道早餐一份多少錢,但是晚上刷**看見酒店早餐有團購,前台嘴真嚴,那是一句也不提,就讓我原價消費。
差評之三:對於我個人的入住體驗來説,這家酒店“視客人為親人,把客人當家人”的服務宗旨太過諷刺。
十一短途旅行,共住了三家酒店,市中心的亞朵,熱水塘的温泉賓館和這家,另外兩家都是看有三位就主動給加了一份早餐,還給加了一床被子。
總體感覺就是我要去適應這家酒店,而不是酒店來服務我。以後再來赤峯吃鹹口鍋包肉,一定不會再選擇這家酒店。
過節期間酒店價格本就虛高,這家還不給我加早餐,水吧裏的飲品也要錢,我沒佔到便宜,我不高興,第一次給差評,謝謝你看我嘮叨,現在心裏舒服多了。"