Park Yeri Olan Niigata Otelleri

"Location - Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away. Room - Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job. Front Desk Service - Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting. Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for. Amenities - They don't provide the standard cotton wool and buds, have to purchase at extra cost. There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs. Wi-Fi connection - Strong connection, but a little spotty as connection will drop randomly. Onsen/Lounge - Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can. There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor. Overall - Great and enjoyable stay. Will stay again if we are in Niigata."

"今回は佐渡から東京への中継点として利用しました。 必要最低限の宿泊を望んでいるのであれば、十分な選択肢かと思います。 朝食プランはありがたいです。"

"The view from the room was an obvious highlight. It’s also got great service, and is very clean, as you would expect from any hotel in Japan. It is a little bit of a walk from the city centre, but there’s regular busses between Niigata station and Toki Messe, so it’s still more convenient than you might expect from looking at the map. Definitely worthwhile!"

"An excellent stay. The staff were so polite (even more so than I was expecting), and the room was spotless. It’s a little far from the station, but easily accessible by bus. You can’t miss it as you’re crossing Bandai Bridge."

"Very good location! Room is tidy and clean! But the room is a bit hot because there’s no air conditioning! The switches are for heating! The hotel provides free storage of luggages! So good we left our luggages and take a trip to Yahiko village!"

"初めて利用させていただきましたが、サービスが行き届いて素晴らしかったです。 フロントに置いてあるアメニティ類やウェルカムドリンクが充実していました。 また宿泊日2日にわたって雨だったのですが、傘を快く貸していただきました。 朝ごはんもとても美味しかったです。"

"Check in and out is fast. Being part of JR Train Group gave it immediate accessibility in same building in 2 to 4 minutes. Hotel lobby 3rd floor is same floor with JR entrance. Besides Seven Eleven store and about 40 meters distance walking to Yoshinoya. Many food shops around South ,West,East entrance. Bic Camera just across street. Room is ok with bath separated from toilet."

"車で宿泊しました。立地について、新潟駅までは徒歩25分程度と距離ありましたが万代バスセンター周辺や西堀エリアには徒歩10分程度と新潟市内を万遍なく回ったため車の止め易さも考慮し適度な立地と思いました。建物は少し古いんでしょうが清潔で設備面十分で接客も良かったのでとても満足出来ました。"

"Great location, within 5mins walking distance from Niigata station. There are nearby convenience stores. The place also seemed to be recently renovated and is well maintained. Staff service was good. affordable breakfast buffet option is also available. The food was very good, the locally sourced rice is excellent."

"Was given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration. Rooms are not sound proof. We could hear voices from next room.  Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.  Enjoyed our stay."