Perry Otelleri

We had a 2-night stay in a Deluxe Cabin. The one we had was obviously refurbished recently as it was all new carpet in the bedrooms. Everything was clean and updated. Our view was great and we’re steps away from the paved trail along the Lake as well as the lodge pool. The cottage provides a covered porch with nice furniture. I would not recommend more than 4 people in a cottage (2-3 is ideal). The fridge is larger than a typical hotel room fridge. They also provide a toaster, plates cups silverware, paper towels, Keurig coffee machine with Starbucks. We brought our own food for breakfast, and ate in restaurants outside the lodge or got takeout to bring back. The bathroom is amazing. There is no TV in the queen bedroom only in the king and living area. The only negative we had was being surrounded by a family reunion that had multiple cottages around us. It’s set up like an RV or trailer park where you are close to your neighbors. They were up very late, walking and talking outside of our windows. We didn’t get to use the fire pit because they took that over each night. But the lodge has large patio spaces with fire pits too. We used the pool each day. One evening I did a night swim. The pool is heated. The lodge itself is very grand and lovely and been refurbished. I would recommend this location 100 times. We want to go back in the Fall.

With a stay at The Lakehouse Inn in Geneva-on-the-Lake, you'll be on the waterfront, within a 15-minute walk of Geneva State Park and Adventure Zone. This upscale inn is 0.9 mi (1.4 km) from Old Firehouse Winery and 1.1 mi (1.8 km) from Geneva-on-the-Lake Municipal Golf Course.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This inn also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy American cuisine at Crosswinds Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 8:30 AM to 10 AM.Featured amenities include complimentary newspapers in the lobby, coffee/tea in a common area, and microwave in a common area. Free valet parking is available onsite.Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water.

Sandra at the front desk was always very helpful and polite. When I spoke to her about my concerns on a matter, she responded quickly. I felt like she cares and has cared about other people with respect and always ready to help. Kathy, who works in the dining area, was not only very pleasant to talk to but kept everything in the area clean and well-stocked. She was always busy cleaning up, adding more food and making everyone feel comfortable. She is a true asset to Comfort Inn. I have been to many Comfort Inns but never as clean and with caring people. Will be back there again for sure!!

We came up for our 40th anniversary weekend. We've always had good luck with Hampton Inns. Since this is a fairly new place, we expected an even nicer experience. For the price we paid, we didn't get a great experience. The breakfast was very disappointing. We ended up going out to eat which made the room rate even less of a deal. The beautiful looking shower had pitiful water pressure and the shower head was the cheapest you could buy. It was too high for my husband to reach to adjust and when I tried to adjust it, the dial just spun. The room temp couldn't be regulated. You were either cold and muggy or warm and muggy. No in between. You couldn't use the desk lamp without having the hall light on at the same time. Why have a desk light then? The hands free check in for room cards didn't work. We had to end up getting cards anyhow. The toilet paper holder was placed in the most awkward spot under your left arm. You just hit your elbow each time. No bar or ledge to hold onto when sitting down or standing up from the toilet. You only had the shower door handle and that is not built to hold weight. The staff was friendly and the location of the hotel was great. Neither makes up for the other issues. We stayed 3 nights and will not be staying again in the future. I expected so much more from a Hampton Inn. Save your money and get a room elsewhere. I did write the hotel and got no reply.

With a stay at Towneplace Suites By Marriott Geneva in Geneva, you'll be within a 5-minute drive of Harpersfield Covered Bridge and Ferrante Winery. This hotel is 7.8 mi (12.5 km) from Lake Erie and 2.7 mi (4.3 km) from Laurello Vineyards.Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 88 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided once per stay.

With a stay at Best Western Plus Mentor-Cleveland Northeast in Mentor, you'll be near the airport, within a 10-minute drive of Lake Erie and James Garfield National Historic Site. This hotel is 1.9 mi (3 km) from Indian Museum of Lake County and 2.6 mi (4.2 km) from Mentor Ice Arena.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.Enjoy American cuisine at Skye Restaurant & Pub, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mentor? This hotel has 300 square feet (28 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

With a stay at Holiday Inn Express & Suites Madison, an IHG Hotel in Madison, you'll be within a 15-minute drive of Lake Erie and Hogback Ridge. This hotel is 2.4 mi (3.8 km) from Laurentia Vineyard & Winery and 3.1 mi (4.9 km) from Baci Winery.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a reception hall.Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Madison, an IHG Hotel. A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Madison? This hotel has facilities measuring 1200 square feet (111 square meters), including conference space. Free self parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

A stay at Steele Mansion places you in the heart of Painesville, steps from Lake Erie College and a 4-minute drive from Lake County History Center. This family-friendly inn is 3.5 mi (5.7 km) from Fairport Harbor Lakefront Park Beach and 3.6 mi (5.9 km) from Fairport Harbor Marine Museum and Lighthouse.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this inn include concierge services, wedding services, and a television in a common area.Grab a bite from the snack bar/deli serving guests of Steele Mansion. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and free tea bags/instant coffee, and housekeeping is provided daily.

BED BUGS discovered in my bed in the very early morning hours. Management team less than professional, namely Amanda Denning, Assistant General Manager & Josh Ferra, General Manager. Refused to return multiple phone calls and inquiries regarding service recovery requests. Front desk agent by the name of Tessi was less than cordial and would possibly benefit from a high school diploma Or etiquette classes or just a down payment on a new personality. Needless to say, I will never return to this bed bug infested establishment of a 'so-called' hotel. The lack of empathy for their uncleanliness is unacceptable. They basically told me that the compensation (less than I requested for the huge inconvenience) was sufficient and refused to return any of my emails or phone calls after assuring a call back. Cowardly behavior when your hotel is not up to standards is not my issue. Yes I requested 200k Hilton points and only received 100k, but did you pay my cleaning bill to have a weeks worth of clothes cleaned, 'No', can you put a price on the inconvenience of moving to a hotel 30 min away from the work assignment, 'No', can you put a compensation on losing a full nights rest, and 1 day of work after staying up since discovering the bed bug at 2am, 'No'. The hotel management never offered to pay for laundering my clothes and even insinuated that I 'claimed' the room had bed bugs when I actually took a picture of the creature. Good leadership and customer service is still hard to find. Being kind and understanding costs nothing. Be sure what you put out as an individual and customer servant equates to what you want to receive in return. Good luck at the bed bug motel.

Facilities: very satisfied Hygiene: very satisfied Environment: very satisfied Service: Satisfied