Evcil Hayvan Dostu Abuta District Otelleri

"We had a great stay , the room is stunning and the staff are amazing ,very helpful and genuinely nice people we highly recommend it 🤩"

"I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year."

"I had a very nice stay here in winter. The snow was heavy and covered the cottage. It is so beautiful. They provide good amenities include the heater and kitchen. But the location was not ideal for public transportation. The nearest bus stop is 1.2km from the cottage -Fujiyama ( bus to Niseko station or any ski resort). However GoTaxi apps are available to save you. And the nearest convenient store 7E is about 1.7km from the cottage. I love to stay here and hopes to coming back next time. And from the cottage you will see a very nice view of Mount Yotei as well."

"喜歡歡，景色迷人，"

"최고의 숙소입니다. 사장님은 엄청 친절하시며 루스츠에 대해서 또는 리조트 시스템에 대한 좋은 팁을 많이 알려주셨으며 세심함 부분까지 신경써주시고 챙겨주셨습니다. 객실 상태도 아주 좋았으며 수압이 아주 강력하였습니다. 어매니티를 풀로 구비해두셨으며 리조트까지 무료 픽업 서비스를 해주십니다. (도보로7분) 또한 정말정말 맛도리인 서양/일본/한국식 퓨전 조식을 제공해주시는데 정말 만족스럽습니다. 당신은 이런 숙소를 알았다면 솔찍히 신혼부부/꿀떨어지는 커플/아이동반이 아니라면 호텔을 쓸 이유가 없어졌습니다."