San Tommaso

Overall good hotel. Location perfect, very quiet, clean rooms. Bathroom could be a bit better, but it wasn't very bad. Staff very friendly and helpful. Good breakfast. I liked it.

So surprised by the good reviews, my stay was so bad it's prompted my first ever review after years of travelling. Maybe it's the single rooms that are bad? One of the worst places I've stayed at. Obviously trading off its location close to the Leaning Tower. I wasn't expecting much for just over E100 for a single room for 1 night but as a basic you expect a clean room. Opened the door to the first room they gave me to see a large chunk of plaster (the length of my hand & pretty thick) had fallen from the ceiling onto the pillow along with several smaller chunks. Although they were full they swapped me into another room (& gave that guest the original room after cleaning as I later heard someone check into that room). My room obviously hadn't been cleaned well in ages, the floor was dirty (see the pic showing the state of my socks after walking on the floor for 15 mins), the bathroom door had years of ingrained dirt, there were unfilled holes in the bathroom tiles and a huge mark along the wall where the bed had been pulled out. The rest of the room was bare and felt more like a cell with no decoration and just a couple of old and utilitarian bits of furniture. The middle legs of the bed were broken and at an angle so it didn't feel stable at all. And no noise proofing at all so I was woken by other guests coming back, waking early the next morning, reception staff talking at handover time etc.

Nothing fancy here. Very quiet, adequate breakfast, proximity to much. A staff person helped me get the suitcase up one floor to our room, greatly appreciated. I have not seen this before, but they have a sign that says do not take out breakfast food for lunch. That is fair, although I usually do it anyhow.