The Elliott Hotel at Highland Park by Luxe Pgh

Where do I start.... when we arrived, we wanted to put our things in the freezer. Upon opening the freezer, it looked like a soda exploded and had not been cleaned. The perimeter of the shower had not been cleaned, there were some interesting stains on the couch, and on the inside of the down comforter, there was a large make up stain and my partner and I do not wear make up. The heat makes a terrible noise if left on and the two space heaters do not warm up the room. There is a window with no curtain or blinds in the bathroom that looks directly into the shower. They left us 2 towels for 6 days. No hand towel in the bathroom and when you use the shower, it leaks all over the floor and you have no way to clean it up. There is also a very small garbage can that simply would not last us 6 days. I messaged the host inquiring about more towels and the garbage on the second day we stayed and did not hear back from them (messaged was trying to get me to leave a 5 star review, not solve my problem) until we had already checked out. The place was quiet, but the night before we left it was so noisy with children screaming and doors slamming at 11pm on a Tuesday. There were dirty dishes in the dishwasher when we got there. I was super excited to have a full kitchen, but the cook wear left looks like it was bought at a Goodwill and not cleaned. When I tried to use the microwave, the electrical panel started buzzing. I would save yourself the headache and not stay here.

We had a bad experience. Apt had no proper heating on 1st night, sockets were tripped, no hot water, owner/manager promised help and never got back and stopped picking our calls till we vacated the property.

Beautiful vintage property that has been updated and close to everything but still very quiet and private!

No response from hotel, check in was virtual, they don’t answer their phone or report to messages regarding missing items from room: toilet paper, towels, heater not working

The location and cleanliness was key takeaways... so I will tell all my veterans, friends, and family members if you are visiting Pittsburgh this is a GREAT place for a day trip/overnight stay.