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Worst experience ever!! I don’t even understand how this place got so many rave reviews. No elevator, no restaurant, no lounge. We stayed on the 4th floor, all steps. We had a balcony, thank goodness because the view was beautiful. The only positive thing about staying here. Breakfast needs to be chosen when you arrive. You can either choose restaurant or room. We chose restaurant. When we arrived at our slotted time of 9 am for the restaurant, we were told to sit outside because there’s no room in the restaurant. It was cold and windy. The food was cold too. The bathroom smelled like sewage. Omg! Don’t stay here, it’s awful!!!!!

We had a very pleasant New Year stay. The hotel is boutique type, small, permitting a bit more personal care to the guests. The rooms are not big, but clean, tidy and comfortable.. Very friendly professional staff. Good breakfast (we liked especially the various bruschetta). Free parking not far away. The hotel rightly presents itself as an art hotel with originals of famous Bulgarian contemporary painters in the rooms and breakfast place. The location just in the heart of old Plovdiv near the Roman theatre is very convenient for tourists (though the steep cobblestone streets with some stairs may be not too convenient for older people with some moving difficulties).

It’s hard to imagine how a pocket boutique anywhere could be better. We loved it! Six stars! Location: Near the crest of the historic Old Town, a stone’s throw from the Roman theater, you pass under a spindly boom pole setting the tone that you are entering a special gated community. (Just tell the watch person you are a hotel guest.) Décor: It really is an art gallery. Original paintings by contemporary Bulgarian artists are installed throughout. The little breakfast/refreshment keller has catalogues and books about them. The rooms are few enough that you have the sense of staying in a private home. And the wonderful blending of historic, quirky and contemporary touches results in a delightful envelope of character. Barely open two years, it has the assured demeanor of a comfortable longtime resident. Rooms: We stayed in a Deluxe Room on the top floor. What fun to lie in bed gazing at the stars through matching skylights with electronic controls for the shade and shutter on each side. Good storage, outlets, and sitting space. Bathrobes, luxurious Etro amenities, sleek fittings in the bathroom. A small balcony gave us a view over the city. We took a full, leisurely room service breakfast. Service: The door opened to a warm welcome, a full rundown of the routine, and a chance to pre-order breakfast. Checkout was equally friendly and efficient. There is no elevator, but the evening manager carried our bag up when he showed us the room. Surroundings: Although not immediately obvious, street parking is easy; the historic mansions from various periods are an architectural delight. But be aware, the cobblestone streets are serious; it’s no place for heels! Finally, a note to snobs: Until we checked out, I had no idea I had just stayed at a Best Western. If The BW Premier Collection is an example of their latest foray, I’ll be looking for more stays with them. Bravo!

I have to share my experience with everyone . My husband found this outstanding hotel by accident but make no mistake our stay here was excellent. From the friendly staff to the location it doesn’t get any better than that . We will be back soon, and my advice is stop by check this wonderful hotel out.

A stone throw away from the spectacular roman amphitheater, in the middle of the old town, this hotel offers a mixture of modern conveniences (excellent beds and shower, good wifi) ,Bulgarian contemporary art works and beautiful views. Staff is charming and helpful with very good English. A good address!

Quaint, sophisticated small luxury hotel in the heart of the historic old town of Plovdiv. We had a wonderful stay at the hotel with our two children in two separate rooms. Rooms were very well equipped, modern and clean. The staff were all very professional and the hotel owner/manager was very down-to-earth. We would stay here again. We loved the bruschetta for breakfast and the art gallery feature throughout the hotel.