Chabad at the Beaches Yakınındaki Ponte Vedra Beach Otelleri

On July 5, I booked a room for 2 nights at this location through the Hilton website. I purchased the Hilton honor advanced purchase rate (which is non cancelable). Today the Hilton honors rate is $30 less on the Hilton site and much less on 3rd party sites. As a Hilton member where I booked events and meetings at Hilton properties, I thought there will be no problem with a rate adjustment (right?) I am a HONORS MEMBER. WRONG!!! The run around and wait time I experienced was more than an hour. I spoke with 3 people who all blamed the next person. The first woman said her screen wouldn't allow her to change the rate so she sent me to Louis at the Hilton advanced purchased dept. Louis said there was nothing she could do because it was their policy not to adjust rates on a pre purchased reservation. She also said the first person gave wrong information. I asked to speak to a supervisor. This woman named Satima said because I purchased the room on July 5 and today was July 17 that was more than 2 weeks ago. Wrong....do your math that's 12 days ago. She worked in the ”Diamond department” which she said was part of Hilton Corporate. So each employee blamed something for why they couldn't adjust the rate. Now when I called the hotel directly at 904-280-1661 they don't answer and eventually it goes to a disconnected cell phone number. So what are the advantages of being a Hilton Honors member? Nothing as far as I can see and their customer service is horrible. Stay at Marriott or Hyatt or any place else but not at a Hilton. You would think that after Covid they would do anything to keep business. This is just really bad business and a scam to keep money. Next I will call my credit card company. Just thought I should share this because being ripped off by this company is something that people should be aware of and should steer clear of pre paid rates and anything Hilton.

Nice hotel very clean. The outside was very dark at night. The bed was extra firm to hard for me made me and my wife sore. The shower was nice but didn't have a door or anything just one half covered with a piece of glass we didn't like it very cold while trying to shower.

My wife was extremely impressed with the service from check-in to checkout. Friendly staff from the housekeepers to the maintenance and cooking staff during breakfast. We would highly recommend this establishment to anyone traveling to the Jacksonville Beach area. We know we'll definitely be back in the future!!!

Everything was good just had no hot water, did not address it while I was there because I was in and out of doctor’s appointments all day and was too tired to worry about it. Staff was extremely friendly especially the night time front attendant.

We are from Georgia and had to come down for a doctors appointment for my husband. When we arrived the lady at the counter was one of the nicest people I have ever met. The location was perfect and the rooms were very clean and big. My husband and I will definitely be back in a few wks for his procedure and we will be bringing 2 of the kids with us. We can’t wait!

First the good - Excellent service at bar, restaurant, and front desk. Recognized titanium status multiple times, which is nice. Filled all requests for water, coffee, towels, and blankets to cover the bloodstained, disgusting furniture in the room. No complaints about the staff. The views from the patio in our Villa were exceptional and relaxing after golf at TPC. The discount on golf at TPC is great too! Now the bad - The Villas are at least 5 -7 years past their renovate by date. Incredibly dirty. Maid service was horrendous. Hair and dirt everywhere, urine smell, trash on the floor, etc., etc. Someone spilled coffee outside our room and it sat there for 4 days. I've never experienced this level of dirtyness in any Marriott property ever, despite numerous requests for cleaning. The furniture in the room was beat up and seriously stained. We put blankets over everything to sit on it. The restaurant furniture is frayed and stained, as well. We also felt nickel and dimed with the $7.50 upcharge for scrambled eggs on the complimentary breakfast and the $20 fee to park in front of your Villa. Where else were we to park? The resort needs a major renovation. I'm not sure how they retain the Marriott flag. It's a shame, because it could be really nice hotel. If they rebranded as a Fairfield Inn (as the Ritz Carlton in St. Thomas did) to gut the Villas, we'd get it, but it would still be dirty and tired.

When you stay at Ponte Vedra Inn & Club in Ponte Vedra Beach, you'll be on the beach, within a 10-minute drive of Mayo Clinic Florida and Jacksonville Beach Pier. This luxury hotel is 10.1 mi (16.3 km) from Mayport Naval Station and 11.5 mi (18.5 km) from St. Johns Town Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional amenities at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 249 guestrooms featuring iPod docking stations and flat-screen televisions. Digital programming along with DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.

The service in this hotel is very good!

Located in Atlantic Beach, The Hotel Palms is by the ocean, a 1-minute drive from Beaches Town Center and 5 minutes from Jacksonville Beach Pier. This hotel is 2.8 mi (4.5 km) from Kathryn Abbey Hanna Park and 4.2 mi (6.7 km) from Mayport Naval Station.This smoke-free hotel has 1 floor in 1 building and offers complimentary parking nearby. Recreational activities include complimentary bicycles on site, boat tours nearby, and surfing/body boarding nearby.Relax with a refreshing drink from the bar/lounge or one of the 3 beach bars.The front desk is staffed during limited hours. Limited parking is available onsite.Make yourself at home in one of the 11 guestrooms featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include minibars and complimentary bottled water, and housekeeping is provided daily.

Front desk staff couldn’t care less about your stay. After checking in, I found a bedbug on my bed. Yes…I always check the bed for bedbugs and to date have only found 2…ever. I took a picture of it and showed it to the front desk clerk who had NO response. She looked annoyed and then asked a non-English speaking housekeeper to go to the new room with me. She didn’t speak to me directly; no apology/nothing. I didn’t find any bugs in the second room but in general the room looked dirty and dingy. It felt more like a motel 6 except the motel 6 staff are friendlier (from what I remember)