Clarion Hotel Portland International Airport

Close to airport and had an airport shuttle. Room was nice and had a nice view of a lake.

I was not informed that they are under construction for the entire facility. Property in in complete disarray.

I didn't know that the property was under construction when I made the booking. I wish that this info was posted on the online booking page so we could be more aware before making a reservation. I think due to the renovation process the pool was closed as well.

The Hotel is undergoing a major renovation at this time. There was no notification about it when booking. Also, the airport shuttle was not on a 24-hr. basis. It only operated from 4am until midnight. Does not do any good for the earlier flights. Needed to leave our car at long parking at the airport instead of at the hotel at a much cheaper rate.

This hotel is currently under construction and we did not see any notice of this online. When we pulled up the only handicap parking spot was not accessible due to the construction. I parked over from the handicap spot, next to two other cars. The front desk person was outside watching and followed us inside, as we approached the desk he came up behind us and greeted us. Then he politely told me I’d have to move my car, as I could not park against the building. I asked if there was handicap or ADA parking and he said it was up again not the building right outside the door, but due to construction I could not park there either. I politely let him know that it was not compliant with ADA regulations, and he told me I could take it up With management. I said ok. He then said management is off for the next few days. Now it was 8pm and pouring rain. I was not parked in a handicap spot, but the closest open spot to the door. I was traveling with Mother, who is handicap, and had booked an ADA room. I went and moved my car, but the two cars next to me, remained. Not sure why they were okay and I was not. They were parked against the building which is the reason I was told I had to move. The moving is not the actual issue, but the lack of ADA parking is. I’m glad there is updates happening, as I often stay here when traveling and have always had a good experience, but this stay and employee attitude was not. Others may not be traveling with an able body.

This property is under construction., smelled like paint and drywall. Limited parking due to construction. Some exits and entrances closed

The hotel is close to PDX with an airport shuttle which is very convenient, friendly and efficient staff. The building is having new siding installed and with it being in the winter months the common areas are chilly.

It is challenging to give a hotel a great review while they are in the middle of remodeling. The room was clean and comfortable. The staff were nice and helpful. The free breakfast was good. I was able to overlook the condition of the hotel. I used their shuttle from the airport. For me, it was a overnight stay and nothing fancy was required so it met my expectations.

Our room was clean. The shower was hot. Food was great for breakfast. I just didn’t realize the rest of the place was torn up for renovation.