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Pretty Beach

Ettalong Beach Tourist Resort
3.9/5101 Değerlendirme

Ettalong Beach Tourist Resort

Ettalong Beach|Pretty Beach noktasından 1.36km
I booked a family room for myself, husband and two adult children. The accommodation was advertised as Executive Family and $20 extra Deluxe . The rooms looked large in the pictures. What we got was ordinary double room with two single beds. A recorded message when we called Reception. After dinner still no-one in Reception. So my husband and children showered which is beside the toilet with one of those tiny sliding doors. I am a large woman. Whenl tried to enter the shower l could not pass through the half door. We went to see Reception at 0900 hrs and explained my problem asking that we be allow to pay for the one night we had used and the lady said that it was not possible. She offered the use of a disabled shower but the room was too small for the four of us. We were told to go to our room and Reception would contact us. A housekeeper brought us the key for the disabled room and l was told that l could only use the shower we couldn't have the room as it was booked later in the day. The lady at Reception said that it was a thirty year old motel and this was the size of the rooms but it is not what is shown in the pictures We told reception that we were leaving and asked again that we be charged just for the time used and she said no. I were charged the two nights. The rooms are small, the shower was small and the staff were disinterested in helping. If the excuse was the thirty years of age of the Motel then perhaps the rates should also reflect this, which they did not.
Nightcap at Ocean Beach Hotel
4/559 Değerlendirme

Nightcap at Ocean Beach Hotel

Umina Beach|Pretty Beach noktasından 2.29km
Stayed here last September for a swimming carnival and couldn’t fault it. So my daughter booked on line for a TRYathlon that my grandson was in today - using the same room details. This was months ago. We were disappointed that it was a different room upon arrival. Several reasons were given, including renovations, but these were done before our previous booking. Then we were told that online must call these room by a different name. No - we had the details from our previous booking, same room descriptions. Funnily enough, my other daughter booked on line, AFTER us and got the room we wanted. We still had plenty of room and couldn’t do much about it, but none the less disappointing. The room was spacious, and clean with all the usual inclusions, no hair dryer though. Nice clean white bed linen and towels, and comfortable beds. Modern bathroom with a waterfall shower head. Heavy cigarette smell, was wafting up from downstairs, which was a unpleasant, but it is a hotel. Just a shame we could smell it in our room. We had a beautiful meal downstairs for 9 people and all thoroughly enjoyed it. All our lights blew, when my grandson went in to shower, but It was fixed promptly. Then immediately went out again, when turning on the bathroom light again. There was a fault with the switch and it was tripping everything. They were fixed again, but we were unable to use this switch. They said an electrician would come the next day. We showered and used the toilet in the dark, which was a little unsafe. We were given 2 x $25 dollar vouchers, but unfortunately they expire by 1/5, so doubtful they will be used. Perhaps a longer time frame would be more useful? All in all, it is a nice place for a night and the location was great for where we needed to be. One thing to consider is the live band which can be heard from the rooms, which could be a problem for some....

Daha fazla göster

Lobster Beach

Ettalong Beach Tourist Resort
3.9/5101 Değerlendirme

Ettalong Beach Tourist Resort

Ettalong Beach|Lobster Beach noktasından 1.66km
I booked a family room for myself, husband and two adult children. The accommodation was advertised as Executive Family and $20 extra Deluxe . The rooms looked large in the pictures. What we got was ordinary double room with two single beds. A recorded message when we called Reception. After dinner still no-one in Reception. So my husband and children showered which is beside the toilet with one of those tiny sliding doors. I am a large woman. Whenl tried to enter the shower l could not pass through the half door. We went to see Reception at 0900 hrs and explained my problem asking that we be allow to pay for the one night we had used and the lady said that it was not possible. She offered the use of a disabled shower but the room was too small for the four of us. We were told to go to our room and Reception would contact us. A housekeeper brought us the key for the disabled room and l was told that l could only use the shower we couldn't have the room as it was booked later in the day. The lady at Reception said that it was a thirty year old motel and this was the size of the rooms but it is not what is shown in the pictures We told reception that we were leaving and asked again that we be charged just for the time used and she said no. I were charged the two nights. The rooms are small, the shower was small and the staff were disinterested in helping. If the excuse was the thirty years of age of the Motel then perhaps the rates should also reflect this, which they did not.
Nightcap at Ocean Beach Hotel
4/559 Değerlendirme

Nightcap at Ocean Beach Hotel

Umina Beach|Lobster Beach noktasından 2.1km
Stayed here last September for a swimming carnival and couldn’t fault it. So my daughter booked on line for a TRYathlon that my grandson was in today - using the same room details. This was months ago. We were disappointed that it was a different room upon arrival. Several reasons were given, including renovations, but these were done before our previous booking. Then we were told that online must call these room by a different name. No - we had the details from our previous booking, same room descriptions. Funnily enough, my other daughter booked on line, AFTER us and got the room we wanted. We still had plenty of room and couldn’t do much about it, but none the less disappointing. The room was spacious, and clean with all the usual inclusions, no hair dryer though. Nice clean white bed linen and towels, and comfortable beds. Modern bathroom with a waterfall shower head. Heavy cigarette smell, was wafting up from downstairs, which was a unpleasant, but it is a hotel. Just a shame we could smell it in our room. We had a beautiful meal downstairs for 9 people and all thoroughly enjoyed it. All our lights blew, when my grandson went in to shower, but It was fixed promptly. Then immediately went out again, when turning on the bathroom light again. There was a fault with the switch and it was tripping everything. They were fixed again, but we were unable to use this switch. They said an electrician would come the next day. We showered and used the toilet in the dark, which was a little unsafe. We were given 2 x $25 dollar vouchers, but unfortunately they expire by 1/5, so doubtful they will be used. Perhaps a longer time frame would be more useful? All in all, it is a nice place for a night and the location was great for where we needed to be. One thing to consider is the live band which can be heard from the rooms, which could be a problem for some....

Daha fazla göster

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