Rausu Otelleri

This resort has an outdoor foot spa which is amazing in the winter! Loved the sunset view indoor onsen too. Food is fantastic and they make the most delectable croissants and other pastries. Must have. Beds and rooms and comfortable, clean and luxurious. The only complaint I have is that we accidentally went to a wrong floor of the hotel and it opened up to a nearly completely dark long walkway along an unused area of the hotel. This could be dangerous. Other than that, everything is good. The staff could be friendlier to non-Japanese speaking guests.

1. This hotel is the hotel I expect the most. The public facilities are very good, but the room we ordered belongs to the original old district, which is still relatively old. 2. The most inexplicable thing is that we ordered one berth and two meals, including dinner. As a result, the front desk informed that dinner must go down to the mountain to eat, and when you book the downhill bus, you have to wait a long time. Dinner was a salmon set meal and there was no choice. Although there are still a lot of salmon, but the meal is single, just a bowl of paella, not suitable for children. We were wondering, why ca n’t we eat at the hotel ’s buffet dinner. The front desk informed that the scheduled package is different, but in Ctrip ’s booking, it was not stated that the room package we ordered was to go down to the mountain for dinner, too Disappointed, I don't know if it is a Ctrip agent problem or a hotel problem. In short, the concept is stolen and the experience is very poor. If I can inform you before, I will not set the simple Yamashita course. 3. A tall and burly brother at the front desk is very arrogant and speaks English very quickly. Ask me one more question and I will give you a wink. It is very uncomfortable. This is the most arrogant attitude I have ever seen in the front desk of a Japanese hotel. In my impression, the Japanese people are still very friendly. It is rare for this brother to have a slightly discriminatory attitude. 4. There is no ice in Shiretoko this year, there is no ice at all. If you want to go for a walk on drift ice, it is recommended not to go. There is no ice at all. It is only informed on the same day that the trip is canceled. There is no ice. It is too depressed. He told me in advance that I wouldn't go to such an uninhabited place and went for a walk on drift ice, only to tell me there was no ice. Because Shiretoko transportation is very inconvenient, it can only be chartered, the cost is high, and the number of public transportation is very small. This hotel is on the mountainside. If you want to take a bus to get the bus terminal down the mountain, drag your luggage, even if there is a shuttle bus Very inconvenient. An unexpected surprise is that there is a drift ice festival in the sunset platform next door. The ice cave there is completely different from the ice sculptures in Harbin, like a natural ice cave, like a maze. Although small, it is very pleasant. 5. Hiking projects like girls are very tight and there are very few tour guides, but in terms of our experience, we can go by ourselves without a tour guide. The guided walking project is expensive and not worth it, because there is no big risk, you can go by yourself. We also see tourists walking on their own, and it is said that snow shoes can be borrowed at the visitor center. Even if you don't wear special snow boots, you can walk on the snow. Originally I expected to follow the guide and see wild animals such as foxes, but this time we didn't see any, just saw the deer. If you go by yourself, the only thing to solve is the traffic problem. There are buses to get there, but there is only one round trip a day depending on the time.

I chose this hotel because there is a large communal bath. I went to the bathroom thinking that there would be no small children after 22:00, but I had a child about ２ with my mother. The admission time is not fixed, so although I am a little disappointed, when I wash my body first, my child is making a loud noise. The content will be long, so it will be folded, but depending on the mother's response, it was a content that did not have to make a loud voice. Next, the child said ”pee”. There was a toilet right after leaving the bathroom, but my mother made it on the spot. Children (girls) urinate standing in the washroom, not toward the drain or corner (of course it's still out). My mother is showering toward it. Although there was a distance, the direction is facing me! I was stunned and wanted to yell, but I put up with it because I thought my child should not be traumatized. I urinate in my standing state, shower there, and scatter to what extent? I gave up because I had to pass by the site to go to the open-air bath I was looking forward to. Even if there are other guests, there are adults who are okay with this. No matter how clean the hotel is, it is irresistible because it is dirty by such guests. The other is an event at the breakfast buffet. It was just after the store opened, but it was quite lined up. A man dropped a small tong for miso soup ingredients (wakame?). I picked it up immediately and was looking for a staff member, but there was no staff member, and I put the tongs next to the ingredients. And when I got to my seat, I didn't go looking for the staff, but I started eating. I think some people were watching, but no one said anything. I think there were about 10 people in the meantime, but in my turn, the tongs were put in the ingredients and used. Due to the expansion of the corona, this is the situation where I am very careful about hygiene. In this case, I think it's a problem that the staff who can be called immediately were not in the dining room. It was a beautiful hotel, the room was large, and there was no problem with the customer service, but if you see people with such bad manners in just one night and two days, the impression of the hotel will be bad.

Stayed 2 nights. The ryokan experience starts with being met in the car park, bags whisked away, shoes off at the entrance and slippers provided. Then an orientation with a very nice Vietnamese lady, one of the few members of staff who spoke English. We were given a detailed explanation of how to use the two different onsen, and lots of other info that you really need, because this is an experience like no other. The rooms are beautiful ( ours looked onto the stream), the (long and many) corridors are decorated with beautiful art and ikebana, and there are lots of drinks dispensers everywhere - the corn soup is delicious. The food was some of the finest we had anywhere during our 4 weeks travelling in Japan (including a couple of Michelin- starred restaurants), presented exquisitely, and wonderfully flavoured - a true feast over several courses and a couple of hours. Breakfast buffet equally memorable. We only went here to see the Blakiston's Fish owl, so the whole experience was a wonderful surprise - if you've seen the Studio Gibli film ”Spirited Away” you will get a sense of what it was like. And we were the only westerners here, which was great, and only added to the sense of being on a different world. On that note, if you're an uptight westerner who doesn't like getting naked in front of strangers, you might struggle here - there are no showers or washing facilities in the rooms ( apart from a basin), only those in the onsen themselves. I don't think we would have chosen to go if we had understood this beforehand, but I'm SO glad we did go.