"It's a wonder stay at here n spend unforgettable memories here. I wish to stay here again."

"Sadece ortak kullanım alanları biraz soguktu oda da geç ısındı Odanın sabit isisi devrede değildi Manzara vesaire otelin görünümü odalar süper"

"We booked this hotel expecting a 5-star experience, but it was an absolute disaster from start to finish. Check-in was delayed with zero professionalism or apology. We were given a connecting room we did not want, and when we requested a change, the front desk staff was rude and dismissive, saying that was the only option. No effort, no courtesy, no hospitality. The room quality was nowhere near 5-star standards. I’ve stayed in roadside hotels for a fraction of the price that were cleaner and more comfortable. The worst part was the noise. The guests next door were partying and drinking all night. We complained, but nothing was properly handled. We couldn’t sleep until 6 AM, completely ruining our stay. I personally went to speak with Yaseen, the General Manager on site. He was extremely rude and clearly incapable of handling the situation professionally. His only solution was offering a 25% refund, which I refused because the entire experience was already destroyed. I chose to leave the hotel altogether. As we were leaving, he arrogantly said he doesn’t care whether I leave a bad or good review because their hotel is “always full anyway.” That statement alone shows exactly how much they value their guests. This place does not deserve to call itself 5-star. Poor service, terrible management, and zero respect for customers. Avoid at all costs."

"Amazing service overall, best management"

"About my stay front office staff warm and genuine smile served as the perfect welcoming touch. His infectious positivity and approachability added a delightful dimension to the overall experience, leaving a lasting impression of not just professionalism but also genuine warmth."

"The stay at Taj hotel went really good. The staff was nice and respectful. The best thing is the location and beddings in the room. Super clean and comfortable. 10/10"

"Well maintained facility with all basic amenities, spacious rooms, internet, equipped kitchen, comfy beds, good view, good service and staff and non stop electricity. The only issue was under construction road which was beyond the scope of property — however upon construction of road and ease of access this is worth a 5 star facility !! Mind you one can have bar b que on their roof top in the chilling weather of Murree."