Rzaska Otelleri

I would highly recommend Niebieski Hotel to my friends and family. People who work in this hotel are welcoming, helpful and professional. All the emails with my questions regarding reservation were responded quickly. Rooms are spaciaus. The style of the rooms is very cozy (a lot of beutiful blue details). All meals in the Niebieski are very delicious. Spa treatments are very good. One of the most customer friendly places I ever visited.

The hotel is located near the airport, close to public transport stops, which can quickly get to the center. The rooms are large and clean, the cleaning service is top notch. Very nice staff at the reception and delicious breakfasts.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

A pleasant spa zone, a large swimming pool with attractions, e.g. counter-current, waterfall. There is a jacuzzi for several people. Unfortunately only 6 sunbeds and a sauna with a glass door in view. Delicious breakfast, a large selection of dishes from the a la carte and in the buffet (there is even sushi). It's worth coming for the breakfast alone. The air conditioning in the room resets to 22 degrees every time you leave, it's a bit too cold.

Marvelous, gorgeous hotel and property! The staff is incredible, helpful, kind, and joyful! The restaurant and pub, both on the property, are delicious! The staff at both were kind, helpful and phenomenal! I HIGHLY recommend this hotel! There is also a metro/tram stop (Weilizcka Park) beside the hotel (a 5 minute walk), which made it easy to travel to/from Krakow without a car. There is also a wonderful grocery store, Market Point near the hotel as well. You will LOVE staying here—calm and peaceful area.

We had a great weekend in Krakow. We had a 2 bedroom apartment and it was a good size, clean and had everything we needed. Be aware - there is no doors to the bedrooms. There is a minibar that can be used as a fridge, the bathroom has nice Rituals products. There is a Starbucks and another small cafe right outside where you can have breakfast and also 2 small minimarkets. 5 minutes walk to the marketplace and about 15 minutes to the Wavel Castle. The staff in the reception is nice and helpful and will keep your luggage if you arrive early or leave late.

Just checked in and it feels like home. Staff could not be friendlier. Recommending things to do and then setting up tours. This is the place to stay! Great location. Right by everything. Beds are comfy rooms are well appointed but it’s really the people who make this place shine.

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

Fantastic 4 night stay. I have thought long and hard and cannot find anything to complain about. Easy welcoming check in, perfectly clean and presented room which was well serviced all week. Breakfast is from 7am to 10.30 with a generous mix of food choices. Little touches I liked were the two bottles of drinking water that were replaced daily along with the hospitality tray, the shower had a strong delivery anytime of day, and the toilet tissue was really nice quality (little thing I know but....) the positioning of the hotel is not only great for the central square and basilica, but an easy was to the Jewish Quarter and its charming restaurants and Markets. Well done Maximum, I cannot wait to return. Bravo!

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r