The Henry Resort Taramindu Laiya

Inviting, friendly staff, clean rooms, on the beach, nice restaurant

Maganda tung place nakakarelax

Staffs are friendly, helpful and approachable. Food is great but too pricey. Hope they could give or have option to add kiddie meal for breakfast. Room is too small especially if you are staying with a kid.

Went here to dine and try their food entrees at their Apt 1B restaurant. We ordered beef belly with mushrooms and pork rinds. Sizzling Pork Sisig and Seafood pasta. They’re all delicious. Serving staff are respectful, friendly and helpful. Beautiful and serene place.

I had some doubts about staying here because of the previous reviews I have read; had it been up to me I would've booked at another resort but my sister's family had booked there for her 60th bday celebration. And she did not know we were coming... we planned a surprise and the The Henry staff helped us do it! (thank you Danielle!) The rest of our stay was made so pleasant because of the efficiency of the staff. Customer service of EVERYONE there was simply EXCELLENT! (Manuel and Mart and ALL Apt1B's crew) And the food was great, kudos to its inhouse resto Apt 1B! Though we stayed for just 3 days, our days were full and satisfying! Some suggestions: More lounge chairs and cabanas by the beach; need to improve bathrooms and clean up the gross rusty areas below the sinks; clean bidet heads please; completely cover the shower area so that water does not overflow or spill into the toilet area (it gets really messy); provide anti-bug lights in the resto area to prevent various insects from diving into our food. I'm still giving The Henry a full 5 stars!

Important things first, would we recommend – simple answer “NO” Main issues: 1. We booked a room for 3 nights for my wide’s 40th birthday with a Queen bed. Sorry a 4ft6 bed is not a Queen bed. I know historically that this was sometimes considered Queen in olden days in PH, it is certainly no longer the case, and thus we consider this as false advertising. 2. Noise very old window mount style AC that did not keep the room at a comfortable temperature level and caused us both to have very poor sleep. This was raised after the second night with reception however there was no improvement. a. This type of AC is always noisy, and I noted this is not an inverter type, a new split inverter AC would pay for itself in 6 months! b. The location of the AC is wrong, tucked away in a corner. One of the most frequent design misunderstandings is air flow is more important than temperature. The best location for the AC is opposite the bed in any bedroom Unfortunately, I have only just now looked at various reviews online, and the above seems to be a recurring issue since the hotel was rebranded under the “Henry” name, and these 2 issues are not acceptable and consistence with the level and price point the hotel is trying to portray. They seem to have gone for looks with a freshly painted “Henry brand” colour scheme and interior design, but not looked at basic hotelier fundamentals. The fact this was also my wife’s 40th birthday made the issues doubly disappointing. Other items, starting with the good Pros: • Well-kept gardens • Friendly and professional reception & restaurant staff • Modern electronic safe • Quiet location • Food was good standard and okay price Cons: • I sent the hotel an email 4 days before arrival asking if it was possible to arrange a bouquet of flowers – no response • No in room fridge • Housekeeping never visited the room during our whole stay, late afternoon each day we visited reception to get what we needed • Swimming pool is small and with only 3 sunbeds • Beautiful looking beach, but is not soft but sharp sand which is impossible to walk across in bare feet • They messed up the bill and undercharged us on checkout and contacted us when we were already well away from the hotel, had to settle the balance by private GCash • No TV (I understand before the rebranding to “Henry” there were flat screen TVs). Whilst this didn’t really concern us. I would expect guests with children during the likely long period of rain this time of year would find it an issue • The restaurant ran out of SMB (despite shop over the road selling by the crate) and red wine Considering everything, obviously we would not consider staying at the hotel again, and considering the root causes, we would be unlikely to consider the “Henry” brand for any future needs.