Sant Joan Despi Otelleri

During the Spring Festival this year, I stayed for 10 days. The overall feeling was good. The reception at the hotel reception was good in English. The room cleaning was very clean. The surrounding area was quiet and not noisy. It was a bit far from the city. It took about 20 minutes to get to the small railway station. It takes more than 20 minutes by train to get to the city. It is also convenient.

The hotel is clean and the service staff are quite friendly. The only disadvantage is that it is really far away from the urban area. Although there are subways to the urban area nearby, it used to take at least half an hour and it was necessary to reverse the car. When booking, we should mainly consider whether this is acceptable. But the surroundings are really quiet.

The apartments are fine, they have everything you need. If you plan long stay more then 4 days be avair that they clean the rooms once in 6 days. I had to give notice to the desk so the cleaning service would come. To expensive for the old furniture.

The hotel itself was fine but it was promoted as a hotel near the airport. In fact, it was about a 12 minute drive away, and with the taxi cost, I would have been better to stay at the airport with the more costly hotels. My room was spatious and my bathroom was clean and contained a bath. The room was quite basic and plain, but functional. I think a picture on the wall would have helped give some character or atmosphere. The hotel is quite near the tram stop which is good for getting into Barcelona once ones works this out.

Typical Novotel property, away from the city center but reachable by public transport, direct public transport bus (L77) is available for euro 2.40 to reach the hotel (Last stop) - refer to Google map. Nice and comfortable lobby and room, L-3 tram is available at 400m from the hotel which drops you at the nearest metro station, staff will advise about the same and city center attractions. The room was spacious with all the required amenities The reception staff was very nice special mention to Ms. Paula, she explained to us how to use the public transport in line with the attractions upon our arrival, Ms. Jessica was also great during our checkout Does it have a repeat value? for us Yes. We love to stay in this property again whenever we come to Barcellona.

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.

The hotel was recommended to me by local bussiness partners. It is close to the airport and it is secluded and quiet. The bed and the pillows in the room were comfortable. The bathroom was OK. The staff is friendly enough. The premises could be promising but the building is old and badly in need of renovation. In the corridors the flooring echoes every sound and the room doors are old and do not work properly. The hotel seems seriously understaffed. The outdoor spaces and the pool do not seem clean enough to sit or dive in. Breakfast was average, not freshly made. It was served on a buffet outdoors and most of the food platters were uncovered at the mercy of bugs, birds, dust and human contamination. There is a bar near the reception but I've never found it open. If you don't have a car or you have mobility issues, avoid it unless you like climbing a steep hill to reach it. Too expensive for its category.

Stayed here as part of a tour. Twin room was generous in size. Able to comfortably put two suitcases on the floor and moved around it. There was a stocked bar fridge, a safe. We were able to open the window widely. The room was a bit warm but we turned the aircon right down which helped. Being two females on the first floor but essentially ground floor level, we were not keen to leave our window open overnight. The bathroom was a good size with the shower over the bath and water pressure was pretty good. Hairdryer also in the bathroom. A clean neat hotel with friendly, helpful staff! I’ts a decent distance from town but only a bus ride away. Catch the number 63 bus. The bus does not accept cash so take a card for payment. Would recommend.

Fantastic hostel very clean, completely renovated. Good staff care. Breakfast more than right. Excellent quality-price. You can't ask more due to your category. I am surprised the comfort of the bedroom. It is very close to the tram and bus stop with which is a very good option to visit Barcelona.

All the attention was very good, the self-check-in was simple and excellent attention from the landlady. Easy access, via metro and tram. The facilities, spectacular. Highly highly recommended!