Protur Palmeras Playa Hotel - All Inclusive

Overall Experience Our stay at Protur Palmeras from August 5th to 19th was our best holiday, thanks to the amazing staff. As a family of 2 adults and 5 daughters, we arrived at 3:30am and were warmly welcomed by a helpful and informative receptionist who showed us around and explained everything. The hotel felt clean, spacious, and relaxed, just like our entire stay. Staff The absolute highlight of this hotel are the staff, ever helpful, friendly and will go so far out of their way to make any experiences for you better. The entertainment team of Julia, Inga and Martyna were amazing, so full of energy and offer just the right number of activities, plenty to make it fun, but not too much it seems hard to keep up. I would always recommend taking part in their ‘Aqua Gym’, one of our highlights as it’s just so much fun and helped me lose weight at an all inclusive for the first time (and trust me I ate a lot). Kids club, where 2 or 3 of our daughters would frequently visit was great. One of our daughters is autistic, we never informed the team of this, and it really didn’t matter, Inga was so accommodating, friendly and patient, that my daughter felt right at home and went to the kids club every day after her first visit. Evening entertainment with the actual team is always great fun with their club dances, in the end even getting us up on stage, and we normally shy away from things like that but again, the staff make it so much fun, and you feel completely comfortable. Antony, the lifeguard on site 5 of the 7 days is not only the best lifeguard we’ve seen, with his attentiveness and awareness, but just one of the best people you could meet also. He’s like having another entertainment team member there, making it safe, but fun for everyone. Really so good with the kids and his values are so great. Bar staff and elsewhere, I wish I could have caught all their names, they ALL made such a positive impact on our holiday. Diana at the pool bar, again for making one of my daughter’s holidays with little touches like advising on her favourite foods and complimenting my girls. Hassan, who to me is a bit of an unsung hero, working hard and was always so considerate of us. Li, Dan ‘the man’, the cleaners who also work so hard. Credit goes to the management too, who also would make conversation and ask how our holiday was, so great to see. Location The hotel has a fabulous location, 2 minutes from the beach of Sa Coma, less than 10 minutes from S’illot and shops and bars all around. Admittedly my personal preference of area is Cala Bona 2 towns away, however, we’d choose this hotel any day and Cala Bona is around 1 hour walk or a short bike/bus/taxi ride away. Strangely, after settling, we didn’t want to leave the hotel as we enjoyed it so much, which is really unlike us. Rooms The rooms are huge; we had 3 rooms (doubles and twin) for our family, and they were bigger than some family rooms we’ve had before. Cleanliness was top-notch with daily bed chang

Just returned from a week’s stay here and will definitely be returning. The hotel is lovely and clean and the staff are amazing! The kids entertainers/reps Julia and Martyna were great my little girl loved the kids club and kids disco on an evening. They also did various games throughout the day and zumba pool classes. We preferred lunch at the snack bar at the poolside which normally had pizza,fish,chicken nuggets,chips and vegetables. Then followed by fresh desserts put out at 4pm which were delicious. Deniz and his team at the poolside bar and inside bar were great, nothing was too much trouble and were always friendly. The beach is a 5 minute walk and you can hire sun-beds there but they were €35 for 2 but that included 2 drinks at the beach bar. If you have little ones there’s a place you can hire little motorised trucks/quads on the beach front €15 for 30mins. Great hotel with amazing staff.

Just back from this hotel normally I would let you know What is around the hotel Pubs, restaurants, but I didn’t go out much. This was due to the two girls that did the entertainment Martyna and Julia they were so much fun and entertain us all day Long to the management you need to keep these girls they are a big asset to your hotel.. Room We were in room 1330 in block C great view of pool area very spacious bright and clean cleaner kept it spotless thank her for me please.. only downside was lift very small and slow only three people allowed at one time tip!! There are two lifts One that takes you down to the pool area use this one much quicker. Restaurant Bright and very clean waiting staff very friendly and so hard working I found the food to be Really good and lots to choose from. Pool area. Again very clean and well kept Young girl at bar was very friendly and hard-working sorry I can’t remember her name. Antonio, the pool attendant was friendly and always had time for a chat and even joined in with some of the games this was nice to see.. Bar staff evening Very busy but always friendly, kept tables clear and clean at all times. Evening entertainment Martyna and Julia were again excellent keeping the shows moving and making sure the guests were having a brilliant time. Reception Didn’t need to go very often but when we did friendly and helpful. Management You should be very proud of your product your staff are excellent and I look forward to seeing you next year. And lastly to Martyna and Julia thank you for so much fun I’m so glad I met you both friends for life.. see you next year 🩷