My wife and I checked in at 11pm as our flight came in at around 10pm. We were checked in by an attendant to our room. Initially everything looked fine so we started settling in. We turned on the AC as it was turned off prior. After a few minutes We started smelling a strong odour coming from the AC (sewage smell, we thought it was coming from the bathroom). We left the room to look for the attendant but they had left for the night. When we came back to the room, the smell had gotten stronger. We called the office and Another attendant came to inspect the room. He denied that he smelled anything, noting that he didnt see anything physical that would cause the smell. I explained that we are unable to tolerate the smell and would not be able to stay there for 6 days. He advised us that they were fully occupied so they couldn’t give us another room. I asked if we could leave the next day and get a refund for the remaining 5 days so we could find another place to stay. He refused to give us a refund. He became very upset, recommended for us to keep the windows open all the time to air out the smell and basically walked out. ******* advised us that the owner also refused to give a refund so we had to suck it up and stay there for 6 more days. It was almost 30 deg everyday so staying in the room was very challenging. We stayed outside most of the time as we knew going back to our hotel was hell. The tv also didnt work, there was no hot water. STAY AWAY FROM THIS PLACE!!
Çevir