my mum and i were at the Fitzgerald on King late last year,2020,I booked in again with them a couple of months ago,i told some lady name Jane,i needed the Disability Unit,No 1 for my mum who could not walk,i made it quite clear to her,she did not even tell me that others had moved in after last October 2020, an were still there,she told me lies,i had the Disability Unit booked for the 27 October 2021,i couldnt make it cos there was a truck accident i rang her in good faith an told her as to why i could nt make it on that date,till next day,that is when she told me theres already some one in that Disability Unit,i said good be up the next day,when i was in Oamaru ,i rang her when ill be arriving she told me u know wot unit your got i said unit one she said no i told you already some one in there,i through it was for one nite that person was there for,i complaint to her through email when i got to that motel on Thursday 28 October 2021,no way could my mum uses the shower there she has crook legs an has a disability,etc,when i complaint to her again through email she told lies after lies,i was basically told to leave the next day by her husband,lucky i had already had another Motel,with a disability Unit,her husband told me i was to go,then an hour later he told me to hurry up cos the cleaners want to clean the motel,he told me it was a mis communication between her an i an it wasnt,she was very rude to me,if i didnt have a place to go to i would of been stuck,with my mum been in her 80,s they dd not care,they were good last year 2020,WINZS uses them for emergency housing,shes very arrogant,we only had one night there,so had to pack up again an leave she had told me i booked in for November 21 that was not even true i was leaving in early November,so ppl if your reading all this do not touch thoses two motels
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