Home Inn Neo (Shanghai Xujiahui Wanping South Road)

The hotel staff is super friendly and helpful.

Booked a room for my mom. She lived there for 10 days and enjoyed her stay, however I found the hotel overpriced. I went into the room to help mom with the suitcases and internet, after 10 minutes the guard was knocking the door, demanding me to leave as I didn’t check in. I explained him I will just help for some time and leave, he insisted anyway. I can understand the rules, however I also hope for understanding as I never experienced it in other hotels, obviously I am not staying for a night as I explained, just some time to help. That was not a good impression and I didn’t find the guard polite. 1. Location. Better find another hotel around Xujiahui, every day we had to walk upstairs to cross the road. My room was facing trash cans. KTV was loud one night. 2. Service. The room was on the second floor and there was no elevator, nobody offered to carry the suitcases. It seems the guards on this hotel are to scare off guests not to help them. Terrible. 3. Cleanliness. I asked the reception to clean the room again after check in, the window was dirty, found a hair on a bed and dust in general. Reception area is messy. 4. No toothbrushes or combs or anything. There is store beside the hotel though. Can’t say it was terrible, like I said the experience was rather positive, however for this price and for HomeInn (RuJia) it’s very disappointing.

Nice place with convenient location.

Very clean hotel

Everything good the stuff a bit rude.

Check in and check out were both fast, polite and efficient, even though I booked minutes before arriving at the hotel. The bed was also really comfortable - better than my own! On the downside the Wifi was weak and the TV remote difficult to use - we weren't there long enough to get this looked into. But overall this was good value for this area. There isn't much action on the street, and it is a few minutes walk to the nearest metro, but opposite there is a Starbucks and a restaurant serving a wide choice of Chinese breakfast specialties.

Nice hotel

出行方便，門口就是公交站，地鐵站也就幾百米！早餐不錯，麪食、麪包、米飯都有！環境挺乾淨，晚上挺安靜！

位置很好，衞生間和床鋪不錯，燈開關那裡很臟。床鋪和桌子之間空隙很小，坐床上或者凳子上都有點尷尬。樓下保安老是站在大廳裏和其他男顧客/工作人員閑聊，然後一起目光打量路過的人，讓女性空間感覺被剝奪。