Radisson Blu Hotel Shanghai New World

Konum, benim için daha sonra tekrar gelmemdeki en önemli motivasyon unsurudur. Peopls's Square metro istasyonunun 5. veya 19. çıkışında ve Bund'a giden Nanjiang Yolu Yürüyüş Yolu'nun başlangıcının yanındadır. Çok sayıda restoran, sinema ve Madame Tussaud müzesinin bulunduğu 新世界城 alışveriş merkeziyle bağlantılıdır. Hizmetler harika - personeli iltifat etmeli. Odalar, özellikle orta ve alt katlar biraz yırtılmış. Daha yeni yenilenmiş olanlar (superior odalar) üst katlarda yer almaktadır ve çok daha iyidir. Genel olarak, para için büyük bir değer.

Mükemmel konum. Radisson Blu Hotel New World City'deki mükemmel konsiyerj, net yönlendirmeler ve iyi destek verdi. . Mükemmel ön büro ve temizlik de.

Sevdiğimiz yönleri; merkezi konumu, temizliği, açık büfe kahvaltıda çok sayıda yemek seçeneği, ısıtmalı havuz. Rezervasyon ve check-in sırasında bazı endişelerimiz vardı, odamızın penceresi olmadığı belirtilmemişti ancak resepsiyon bize penceresiz bu odayı verdi. Kış nedeniyle sıcaklık kontrolü değiştirilemediğinden hava çok sıcak olma eğilimindedir.

Kış geldi ve odadaki ısıtma sistemi iyi açılamıyor. Dışarıda rüzgar kuvvetliydi, bu yüzden tezgaha havanın uyumak için çok soğuk olduğunu söyledim. Ancak başlangıçta sıcaklığın yalnızca 21 santigrat dereceye yükselebileceğini söylediler. Hizmet tutumu çok zayıftı ve bir çözüm fikri yoktu.

En kötüsü. Otel odası tozlu ve eskiydi, misk kokuyordu. Spa bir şakaydı. 45 dakika boyunca sırtımı ovuşturan (rezervasyon yaptığım, sıcak pres ve 90 derecelik yağ masajı rezervasyonu yaptığım hiçbir şey değil) kot pantolon giyen bir ayiydi ve yine de benden tam ücret talep ediyordu. Kesinlikle rahatlamayın. Kahvaltı iyiydi

Superb location. Walking distance to major location stations and linked to train station. What I love is that the sight seeing bus is just opposite the hotel, across the road.

Nice hotel in town, good location, and easy access to the Metro, can walk to The Bund. Many stores around the hotel. All staff was very friendly and helpful. Ms. Jessica, she very nice staff

Our stay at the Radisson Blu was so disappointing that we both made notes but have waited to post the review so that some of the frustration could subside. We’ve stayed at the Radisson multiple times as it’s been our hotel of choice for business and pleasure for many (15+) years. This stay was specifically for business. Upon check-in we were told that our room had no window, even for almost 900 CNY that we paid on Trip. And that payment was only a guarantee. Fine. So, we agreed to pay an additional 100 CNY to have a window. Then, we were also told that we needed to pay (WeChat) 1500 CNY and that would include the cost of the room rate and the deposit. No sincere explanation or apology by the person at the check-in counter, just a lot of uncomfortable laughing and “pay now, pay now.” We felt like we were being cheated even though this was normal policy. To be fair, the room given had an amazing view. We were very satisfied and had begun to think the worst was behind us. We ordered room service that included wonton (dumplings) soup, a classic Caesar salad, and a margherita pizza. The wonton soup was great, but the margherita pizza was barely passable, and the classic Caesar salad was an abomination. Hands down, it was the worst Caesar salad we had ever had. Tiny bacon bits, smelly yellow oil, and old lettuce. We ate two bites and quickly placed it outside in the hallway where it sat until 10:00am the next day. Note: you can only order premium (expensive) bottled water and we were told that they couldn’t give us any more “regular” bottled water even if we said we’d pay for it. At night, the staff at the fitness center acted as if we were disturbing them when we asked basic questions. A total lack of hospitality that should be on display at a 5-star hotel. We really began to dislike our experience at this point because it became quite evident that nobody really cared. To again be fair, however, the male staff who was on duty in the next morning, was sincere and polite. A welcoming contrast from the evening before. But then at brunch, the three young men who were running the egg and omelet station were horribly loud and rude. Like everything was a big joke to them – and it got to the point where we just walked away even after we had tried to order. After brunch, probably the biggest disappointment was that we found out that the Business Center was closed. We had scheduled an important meeting at the hotel and needed to print and prepare some items. We were told that we could only print if we emailed the documents to a hotel email. This was not going to happen so we created a little fuss and a polite manager suddenly appeared and handled everything. That was nice. But the damage was done. After this situation, we made the decision that this would be our last time staying at the Radisson. Lastly, after more than 24 hours, the guarantee was only refunded after we called and spoke to a customer service representative at Trip who was very helpful.

It was such an awesome stay! The location was amazing, and the room was really nice and clean. The staff was super friendly; they upgraded my room for free, and I even got a cute little birthday cake surprise. Big thanks to everyone for making my stay so great!