Pullman Shanghai Jing An

The hotel was nice and clean, but the service was horrible. The majority of the staff lacked English communication skills, especially during the night. I experienced a high-grade fever with chills during the night, yet there was no household medication available at the hotel. They didn’t even try to help me find medication; I had to figure out how to get the pills on my own. It was a truly negative experience. I would not recommend this place for English speakers!

The riom is small, not even got place to place my 24inch luggage, i wonder purposely gave me small room due to price i paid? But i passby some other rooms, mostly all bigger than my room, no comment! Cleaner is good and helpful, location is good and walking distance to shanghai ststion,

Experience was great. Location was great as well, near to the train station. Not to mention the very friendly and capable front desk staff which made the experience more enjoyable.

Five star hotel with excellent service at an incredible rate compare to other 5 stars. Location is slightly off but the price and quality of the rooms are exceptional. The gentleman at the reception in the front was courteous, efficient and gave a 5 star service that was indicative of this fine establishment. I will stay again.

The hotel is very clean and accessible. The staff are very helpful and patient, especially Moses Suen from the Front desk. He is exceptionally pleasant and he made our stay memorable. The breakfast spread is also great.

I recently stayed at Pullman Shanghai and I must say, the service was truly exceptional.Specifically, the front desk staff deserves a special mention.Moses and his team , in particular, went above and beyond to assist me. They were incredibly friendly, professional, and extremely helpful. Their knowledge and expertise made my stay so much smoother and more enjoyable.From the moment I checked in, I felt welcomed and well taken care of. The entire staff was attentive to my needs and always went the extra mile to ensure my comfort.The level of service at this hotel is truly outstanding. Everyone was dedicated to providing the best possible experience for the guests. I would like to extend my sincere gratitude to Moses and the entire team at Pullman for their outstanding service. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay with exceptional service.

The room was too hot, and we could not adjust the aircon temperature. It was better after they put a fan inside the room. Everything is fine other than this.

A decent hotel for travelers, near the railway station just less than 5 minutes walk. The room was clean, breakfast was good and the staff was friendly.

Good location and the staff are polite and helpful. The room is cozy and clean.