Crystal Orange Shanghai Safari Park Hotel

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Nice hotel, but a little out of the way, as the nearest metro station is a good 15 minute taxi ride away, so getting to the hotel from any of the Shanghai airports or stations is a bit of a hassle. There is a shopping mall and wide selection of Chinese and western restaurants all within 800m of the hotel, so you would not have any trouble finding anything you want. The hotel is relatively modern, with very large screen TV's in the rooms, which provide a connected experience, although all the instructions are only in Chinese, which makes it a bit challenging. The bathroom and shower were great, and the toilet even had a heated seat! I used the self service laundry facilities (washing machines and dryers) at the hotel, which were excellent, clean and modern, and the hotel provides the washing detergent. Breakfast mainly catered Chinese food options, but they did offer a selection of fruit juices, toast, jams, croissants and breakfast cereal, which was sufficient for me. Generally the hotel staff were really friendly and helpful, taking the time to translate anything on their phones if required, but my stay was ruined by the woman at in charge of breakfast on my first day - I asked her politely for a knife to spread the butter and jam on my toast, and also for spoon, to eat my cereal with milk, but she abruptly shouted NO at me, and when I tried to explain what I needed and why a second time, she again just shouted NO at me, and gave me a fork then walked off! - This woman either needs to find a new job or receive some intensive training in customer service, as she was unnecessarily extremely rude - It was her behaviour that my stay at this hotel will be remember for, and nothing else - HORRIBLE!

Great hotel, location was a bit inconvenient. It's close to the Wild Animal Park, but not really any other attractions. Subway is about a 15 minute ride from the hotel. Overall, a good experience.

Modern hotel with a room service robot and curtains controlled by a button, lots of great touches for convenience. The TV was pay to use, this didn’t affect us. The reception staff were wonderful, they helped me twice to book taxi’s on their website chat apps to get me where I needed to be and helped me to get WiFi. Well placed location for a short taxi ride to the Wildlife Park which was lovely. Would stay again.

very good！

very nice、 very well

房間裝修還可，設施8.5分 但內部配置陳設不夠專業，部分物品放置不全 比如花灑水花亂濺需及時維修更換 反應出酒店經營用心度不足。好在房間價格適中性價比不錯故也可接受，比較推薦

服務還是可以的，一開始入住的房間空調管道有味道，很快就給我們換了房間。早餐也還不錯，品種多樣，基礎的早餐都有，客人多是去野生動物園的，很方便。外賣是機器人送的。華住會的品質可以相信。附近有個禹悦滙商場，步行3分鐘就能到。嗯，下次可以添置點小童牙刷。。。