Dongmen Yitang Service Apartment

Location is very strategic and top notch service from all staffs during our stay. Would recommend this hotel to everyone who's looking for a place in Shenzhen.

Convenience location, hotel looks very new, staffs are very nice, room is very big and clean.

Conveniently located. Easy to move around with plenty of food options nearby. Friendly receptionist, Vivi, deserved special mention for her excellent service. Overall, a pleasant stay. 👍

The location was so convenient for shopping and dinner on that day.

Hotel staff are friendly, room spacious & cleanliness, location is good, but pillow is too soft

Great service, super clean, nth beats the location if you’re down for street food! Great value !!!

This is my first visit to Shenzhen. The hotel location is just 5 minutes walk from the busy area of Dong Men Pedestrian street . Everything in the hotel is very new looks like it has been opened not long ago. The room is very clean. Everything is provided in the room like bathrobe, iron and ironing board, There is a fridge, unbrella, kettle, coffee and tea provided. Slippers, shampoo, conditioner, body wash and body moisturiser cream, shaver, tooth brush. The towels are new and clean. The breakfast is excellent and has a wide varieties. The receptionists are polite and there are welcome drinks at the reception when you check in. I would definitely stay in this hotel on my next visit. We stay here for 5 nights. I almost forget that there is a gym and reading lounge at the 9 floor.

When we arrived at the apartment, there was no proper sign where the entrance is and was told by the security guard to drive to the basement. So the Didi driver drove to the basement parking lot. There's a phone at the basement entrance to call the hotel reception if we need help. So we called and the receptionist answered and sent 2 employees to the parking lot. When they came down and one of the employees without glasses started to yell at us saying there's no lift in the basement and they will not carry the 2 luggage up the stairs. We told him that the security guard asked us to go to the basement parking lot. He keeps on complaining about us dropping off the luggage in the basement parking lot. This kind of behaviour is absolutely not acceptable. He treated us like we are fools and knew nothing. This was the worst experience ever we had in China. We were upset with the situation and were not happy for the entire stay in this apartment.

Great location. Friendly staff. Good service. I will definitely book again on my next trip to the city.