We arrived really late and there was a strong smell as soon as we entered the room. We booked a one bedroom suite with two washrooms, the smell mostly is in the living room, we suspect the carpet has been urinated by pets previously. It was unpleasant for the night. We went the next morning and asked to either switch to another room or they need to come up with a solution to clean it, we had to leave at 7:10 am and told them we will be back at 9:00 am for them to provide a solution. Meanwhile we had them inside to smell it and told them feel free to go in and assess the situation. At 9am when we returned, the front desk switched staff, no one was aware of the situation, we had to start all over again with our situation and finally they cleaned it. Feels like the carpet needs a deep clean as it’s very outdated and the communication channel was broken and we are frustrated that we had to spend so much time during our vacation to deal with this. The pull out bed was not clean, sheets were not clean. One washroom had tiny water stream in the shower while the other one has super strong show water stream. Not a place we will return
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