South Brunswick Township Otelleri

Have stayed here several times in the past - for short as well as long durations. The stay has always been pleasant, service has been courteous, professional and efficient. Rooms have always been clean and quiet. Kitchen fully equipped. All appliances clean and functional. I call it my home away from home.

The rooms are very nice and roomy but you can tell right off that no one has any idea what they are doing. We were lied to twice from front desk, like bold face lies! We were in a suite that slept 8 and we had 7 people. They refused to give us more than 4 washcloths and towels because people will steal them. This has been the worst service we have ever received. Very frustrating. I just have to remind myself to take deep breaths and not get upset. I will let management know how I feel when I leave, but I have a feeling it won’t do any good because I truly believe that it is from the management down because no one is friendly and no one is accommodating. Oh well, it was clean and big enough for our family even though I have had to use my kids already used washcloths to try and get myself clean. Haha. Rant over.

Checking in was a waiting game of standing by for the receptionist to look up from his television. The room was disgusting, no effort from the cleaning staff, THERE WAS A USED CONDOM STILL ON THE FLOOR. Cockroaches crawling out the sink, clear signs of bedbugs. Tried calling the manager 3 separate times and was told every time they didn’t know when he would be present on the property.

The hotel is very close to Princeton University, about 2miles. The hotel is a standard Holiday inn standard, nothing special. The only inconvenience is: around 5:30 pm, come from Alexander Rd of Priceton campus, turn left at Brunswick Pike intersection, traffic is not smooth, the navigation prompts 10 minutes, and I walked for almost half an hour. And this is the only way to the hotel. It is recommended not to go this way during this time.

I saw bugs on my bed just before checkout. I had already slept in that bed. I didn't know how to identify them. I told the front desk immediately. I could not get anyone to call me back or tell me if the bugs were bed bugs. The accounting manager did call me the next day but I was in a meeting and couldn't talk. From that point on I kept leaving messages but couldn't get a reply or a return call. Hotel stay: 12/14/22. 12/20/22: Email reply (after my call stating I would call Corp Headquarters and the NJ Health Dept). The accounting manager gave me Hilton Honors points in lieu of a room refund. Still did not have identity of the bugs. 01/05/23: after more unsuccessful inquiries, I was finally emailed and told me the bugs were identified as bed bugs. This is unacceptable as far as customer communication regarding such a significant problem. It caused me much duress as I was on my way to stay with family. Strongly advise against staying here.

The room is large, can cook, wash, suitable for long stay, with tableware, microwave oven, induction cooker, double door refrigerator, dishwasher, everything is available, you can live at home, very good

We recently stayed at Princeton Hampton Inn for Reunions and Graduation and enjoyed it. The hotel is on Route 1 with many others and is a short drive to the University. The rooms are modern, spacious and clean. The quality of the breakfast was good. The staff were friendly and always helpful. If you have a car, this is a very good choice. For Reunions it also worked well as there are shuttles running to and from the University. We have stayed at many of the Princeton hotels and rate Hampton Inn as one of the best.

I travel monthly to Princeton for work. I figured it would be a good idea to get to know the more convenient “recommended” hotels and this one is by far my favorite. Sure the Hyatt in Carnegie Center has a beautiful lobby, it also overbooks their rooms, has uncomfortable beds and pillows, horrible views and staff who could care less. Princeton Marriott at Forrestal is known of those things. Rooms are cozy and comfortable and you get what you book. The views are lovely and have a secluded vibe. Could not recommend this one more. At this point I’ve tried all at least once and this one is my favorite!!

Nice stay for 2 business nights in August. Convenient location with plenty of parking. Lobby was clean and bright. Front desk staff was friendly and engaging. Room was clean and fresh and didn't have any unusual smells. The breakfast was really good. My only issue was the AC in the room which didn't work effectively. After responding to the manager's check-in email someone came and attended to the AC, but it did not work any better. This is probably the best BonVoy property in the area.

Stayed here one night and all I can say is that it was okay. The room was pretty big, the bathroom was pretty nice, and the bed and pillow was comfortable. But walking into the hotel, it feels like I've time traveled back to the 90s. The entire hotel, from the lobby to the restaurant to the rooms, is in dire need of some serious refurbishment. The elevators are at least 30 years old and are extremely slow. There is also just one elevator for the South Tower and we had to use the service elevator instead since it was much faster. Service was pretty meh. We were able to check in at 10AM which was nice but I didn't get the lake view room that I originally booked. Understandable, since I checked in early. But there was no acknowledgement from the lady at the check-in desk of my IHG membership - not so much as a thank you (frankly she seemed extremely disinterested). As a Platinum Elite I got 600 points as a welcome amenity, but this was communicated through an email instead of at check-in. Disappointing, but whatever. Our room was missing a bedsheet and the mattress cover had these horrible and disgusting stains on them. I called the front desk to let them know but since the housekeeping staff all went home, the best they could do was to give us fresh bedsheets which I put on myself. At least they were clean. Also, this is a conference hotel so I would expect a fair number of business travelers staying here, therefore the lack of adequate outlets/charging ports in the room was somewhat perplexing. The mini-fridge was extremely loud and emitted this high-pitched noise when it was on. The toilet was even louder - every time you flush it sounds like a rocket was launched. Breakfast at the restaurant was $20 per person for food you'd expect to see served complimentary at a Holiday Inn Express. Overpriced and subpar. The bacon was stone-cold. At least the service was great. All in all not the best Crowne Plaza I've stayed at. It was sufficient for one night, but I would not stay here any longer than that.