South El Monte Otelleri

This placed is very out dated. The room had holes in the walls, peeling wall paper everywhere. Even the picture on the wall has a hole in it. Light fixtures in bathroom where dirty and the plastic was turning brown instead of clear, because it’s so old. The pillows were 14 x14 inches long, and flat. You can hear all the noise from the street below, because the sliding doors don’t seal up properly.

aside from the rude employees its nice

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

When I first arrived I was telling the guy at the desk that I had two reservations I cancelled one, but there should be another that I have already prepaid. Well he pretty much was saying he don’t see a paid room as I have the confirmation receipt on my phone in my hand. the lady (his co worker) reviewed my receipt for the room purchase and searched by my middle name. They found my reservation… okay, they were out of one beds. So we walk to our room and it’s literally a jail no city view, just a view of other hotel windows and a vent on the second floor. I mean that’s ridiculous for the price so make sure y’all checking the view before paying all that money! Remind you the guy already pushed back on me regarding my prepayment so was he being rude? I think so honestly. So I Go back to the desk to get another room with a better view because at this point I was disgusted, new room still have 2 beds but it was on 8th floor with a good view so I was okay with it, better than the first room. Going off of reviews and pictures I thought this hotel would be nice but it’s really old looking I made the best out of it but I would never book here again sorry not sorry.

On this occasion I stayed at this Motel 6, finding the room and adjacent offices neat, clean and well staffed. The rooms are not typical Motel 6 rooms, i.e. containing small refrigerator, microwave and better bed. That to say a little more pricey and more upscale in contrast to most Motel 6's I've had the opportunity to stay at. I'm sure if you've stayed at one of these establishments the bed surly could be better and a microwave wouldn't hurt, but Motel 6 is in business to make money, in-spite of the changing temperament of the customer base, which if like me finds $60 a night at the threshold of Motel expenses vs $120 night for the aforementioned in South El Monte, CA. Based on the monetary rate, I would not patronize this establishment again, i.e. it's Motel 6 and not the Hilton in Miami, FL.

A naval ship type experience. Smallest hotel room I’ve been in since NYC. Reinforced staying on the right side of the law lest you end up in a place this small. The shower glass was a part of the actual room. We love historic hotels but I’ll pass on this one. The great downtown location you’d expect for a historic hotel, but not even a dresser in the room itself. No room! Nowhere to even put one piece of luggage in the closet! Only plastic cups in the room, no room to put a toothbrush on the bath vanity, no floor length mirror (we were attending an event), and the room lighting was poor. We are only here for two days, and we were claustrophobic the first hour. Even the hallway felt like being on a ship. Truly considered upgrading or changing hotels. Nice ambiance and charm downstairs. Parking situation was decent but expensive (as expected), $29 for self park. I think it might be a nice place for an event, but truly go get a hotel room built for modern size humans. Hotel staff gave little help with taxi service which I found baffling.

This hotel is awful, do not book this hotel, especially for families. We booked this hotel for 4 nights for a baseball tournament. We decided last minute to leave a night early, so I booked an extra night on a separate reservation. We pulled in at 1:30 in the morning, the security guard on an ATV had all entrances blocked and wouldn't let us pull in until we explained that we were checking in for the first time. I went into lobby, and no one was to be found. I waited over 30 mins for the front desk employee to come back. In those 30 mins, I witnessed 3 other guests roaming the property for no apparent reason. One woman came down half-dressed to dig through the ashtrays on the garbage can and smoke the cigarettes left behind. When the employee came back, he reeked of *********. We finally got to our room about 2:15AM and tried to fall asleep. Unfortunately, the person above us paced from about 2:45-7:00AM and we could hear the sliding door to the balcony open and shut every 10 mins. The next morning, we left rather early to run some errands, but when we came back to the hotel around 3:00pm and parked on the side of the hotel where our room was, we noticed a man passed out on one of the balconies. These are not normal balconies; they are Juliet Balconies...so no physical room to sit. This man had wedged himself between the door and the railing and was not moving. We also noticed other random rooms that had house plants on the balconies. We decided to take the kids to the pool, upon walking the halls, we noticed strange men walking through the property and meeting in the corners of the halls. After about 15 mins in the pool, we noticed a woman in a room on the bottom floor next to the pool gate, walk out, escort a man back to her room, escort him out about 30 mins later and then bring back a second man for 30 mins, and then escort him out. It was very clear that she was a **********. We started to get more and more uneasy. It became evident that many of the people at the pool lived at the hotel full time. We then watched what looked like homeless men circle the pool and look in the windows of the hotel rooms. We decided to get out and go report our concerns to the lobby. There was not a manager working at the time, so we asked the front desk to call the manager. They refused but sent an email detailing our concerns. We asked for a refund of the 4-might reservation because we wanted to leave. Our kids did not feel comfortable and were scared and quite frankly, the illegal activities taking place at this hotel made my husband and I uncomfortable. They refused to refund and refused to let us speak to a manager. Still to this day, I have received no phone call and it has been two weeks. Davis the sales manager was completely rude, condescending, called us liars and was very patronizing. This place is the absolute worst. When we moved hotels, the front desk of our new hotel confirmed that the Vanllee receives governmen

It's a pretty good hotel in the Chinese district, and it feels good value for money. The hotel has a lobby, free parking lot, and Chinese service. Overall, it is good. I recommend that you choose it first when traveling here.

Friendly service and nice clean hotel. Room has microwave and hotel looks like it was newly remodeled.

Rooms are very clean and comfortable, im just curious about why the alarm clock isn't on the correct time. Lol 😆 They also have a very friendly staff. Come and see for yourself!!