Mandarin Oriental, Santiago, seyahat veya çalışmayla geçen bir günün ardından dinlenmek için mükemmel bir yerdir.
Boş zamanlarınızda açık yüzme havuzu'da yüzmeye gidin. Konaklamanız sırasında tesis bünyesindeki spa, masaj odası, güneşlenme alanı, sauna veya ayak banyosu ziyaretiyle kendinizi şımartın. fitness salonu'u ziyaret ederek fitness rejiminizi sürdürün. Bu tesis, formda kalmanız için size birçok fırsat sunan kayak ve golf sahası sporlarını sunmaktadır.
Tesiste çeşitli yemek seçenekleri sunan bir restoran bulacaksınız. Tesis bünyesindeki kafe takılmak için mükemmel bir yerdir.
Bu otel'ta barbekü, bahçe, kitaplık, yönetici salonu ve çocuk oyun alanı'ye erişebileceksiniz. Bu mülk aynı zamanda döviz bürosu, bavul depolama, kuru temizleme ve çamaşırhane hizmeti tekliflerini de sunmaktadır.
Arabayla gelen konuklar tesisin otoparkını kullanabilirler.
"This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points."