Spa İçeren En İyi Abuta District Otelleri

"We booked two rooms and found insects in ours on arrival. The staff was very apologetic and proactively upgraded us to a fantastic room with a private onsen and a stunning view of Mt. Yotei. The new room was flawless: incredibly clean, with top-notch amenities and free parking. I particular like the mirrors in the room, very friendly to lady that needs to use for make-up purposes and the full body length mirror. It shows the thoughtfulness of the hotel for lady guests! The hotel's handling of the situation was impeccable. They turned a negative into a overwhelmingly positive experience. Highly recommended!"

"This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run."

"Hilton Niseko is strategically located at Niseko Village and ski resort is a next steps away. The hotel looks a dated by overall interior still looks just fine. Hotel service is superb and amenities are great. Places to eat are only available a few and for more affordable foods you have to go Hirafu. Shuttle bus is available to Hirafu and kutchan station. Onsen at the hotel is absolutelly stunning. Very well recimmended hotel overall"

"Overall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere. The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable. The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it. Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet."

"Room is cleaned, all amenities are well provided, ski valet is very friendly & thoughtful, good location for ski in & out!"

"先説説大堂吧 很小 像是精品酒店，然後再來説服務 ，前台服務態度還可以 但是真的速度效率非常非常慢 我定了四間房 checkin在大堂硬生生拖了半小時左右 我不知道流程到底是怎麼樣的，餐飲部整體服務遠好於前台，特別是有個小姑娘會中文的，整體服務有温度 我半夜想下樓喝一點 但是關門了，我打算上樓了 她還是讓我坐着先 她來想辦法。 酒店湯泉應該比柏悦的好，但是如果再次去的話 二世谷我應該衹選擇柏悦，這家麗思卡爾頓就一棟小樓與四星級的精品酒店沒有什麼差別…… 柏悦不論從雪場還是服務又或者是餐飲都遠好於麗思，如果不信邪的可以去試試，本人萬豪鈦金 凱悦是環球客 兩家的待遇及硬件相差太大 其他不多説了 我上圖片"

"It’s a beautiful hotel, room is excellent. The grounds around the hotel is very pleasant, making strolling around the area refreshing. It’s was during the off peak period, so it’s not crowded, though several businesses were not opened. It’s a good time to enjoy some less energetic exercises like walking around and enjoying the scenery and fresh air."

"Fantastic location and view on Lake Toya. Shuttle bus available but car recommended to explore the area. Spacious and well equipped rooms, attentive staff, and good breakfast (Western and Japanese). Spa and large pool area. Many outdoor snow activities offered during our stay in February."

"We had a wonderful stay at this hotel. The location is perfect — just a 2-minute walk to the Hirafu Welcome Centre, making it extremely convenient, especially for catching the direct bus from the airport. The surrounding scenery is beautiful, giving us a peaceful and relaxing atmosphere throughout our stay. The service was excellent. The staff were attentive, helpful, and made everything very smooth for us. The room was super clean, well-maintained, and came with a washing machine, which was incredibly convenient for our trip. What impressed us the most was their pick-up and drop-off service to the Hirafu Welcome Centre. It made our arrival and departure completely hassle-free. Highly recommended for anyone visiting Hirafu!"

"I chose Muwa through Trip.com to make sure my girlfriend would be as comfortable as possible for her very first ski experience—especially since it was her birthday. Neither of us had been to Niseko before, so we had quite a few questions beforehand. Liz was incredibly responsive and helpful over email, which made the planning process smooth and stress-free. From the moment we arrived, the experience exceeded our expectations. The concierge team, led by Andreas, welcomed us warmly at check-in, setting the tone for a truly memorable stay. Their professionalism and genuine hospitality immediately made us feel at home. The room itself was modern, spacious, and thoughtfully designed—providing the perfect place to relax and unwind after a day on the slopes. We also utilized the in-house ski instructors from True Niseko, which made a huge difference for beginners like us. Arthur and Andrea were patient, knowledgeable, and made the entire experience fun and much less intimidating. We will definitely come back :)"