Spa İçeren En İyi Benguet Otelleri

"This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff."

"The location of the property is excellent, and the staff provided good service throughout our stay. The room we booked was very spacious and well-suited for our group of 8 people. Overall, I had a positive experience and would definitely recommend and consider booking again in the future. However, I would like to highlight an area for improvement. There was a persistent foul smell coming from below the sink in our room. While the staff promptly attended to the issue when it was first reported, my request to use an air or room freshener to neutralize the odor was not addressed. Although the smell was bearable since we spent most of our time outside, it did detract from the overall experience, especially considering the price we paid for the accommodation."

"Great Stay – Highly Recommend! I had a great experience staying at grand sierra. The staff was friendly and welcoming, and my room was clean, comfortable, and had everything I needed. The location was very convenient, with easy access to nearby restaurants and attractions. The breakfast was also fantastic, with plenty of delicious options to choose from. I would definitely recommend this hotel to anyone visiting the area. Looking forward to staying here again!"

"Owell and the rest of the service team were excellent! Save for Lilia who didnt know to offer service water during breakfast and charged me with bottled water. The very tight space at the parking was a lowlight, so was the noise from staff talking and guests walking by the stairs (we were in room 206)."

"Highly recommended. The service and welcome are exceptional, as is the hotel’s exquisite forest location and ambience in Camp John Hay, Baguio. Although it’s quite an old hotel, the highest standards are delivered. It’s quite expensive, although the dining and drinking options are priced quite reasonably for a hotel of this nature. We really enjoyed a very relaxing stay, enjoying the outdoor views and easygoing classic charm. Great job, and thank you!"

"We had a wonderful and relaxing stay at A Hotel. Very convenient since it is near the park, market and restaurants. Session road is near also. Thank you A Hotel. Staffs are friendly too."

"Great experience! Staff are awesome What would make this an excellent rating? 1. Improve Internet connection in room 3B3. Experienced intermittent connection especially when attended an online meeting 2. Cignal goes to standy mode for 2 consecutive days around 2am 3. Revisit policies of early check in and late check out. Those these were requested with short notice, A. Arrived at the hotel around 5:30am but check in still happened at 3pm. B. Extended online work meeting but late check out was declined."

"The staff is incredibly kind and accommodating. When we got to the inn early, they said we could in early and move to a different room for a small fee. Then, when our previous room became available, they gave us the option to stay or move."

"Enjoyed the stay"