KKellen YOverall: a pleasant stay, a good service that lifted up the overall experience - bravo to George and Luca (the lady receptionist)
Location: fairly close to the centre and main attractions, roughly 15-20 mins walk to the city centre, especially good for those who like to walk like myself! Otherwise, close to the tram and subway, 3-5 mins walk.
Rooms: a bit tired, especially those carpets… but some very nice touch in the room, including a coffee machine, raincoat hooks for jackets just when you enter the room, slippers. Fun fact, there is no shower curtain in my room so the floor was wet after my shower but George offered solutions and got it fixed, well done mate!
Breakfast: a good choice, highlights are some very cool items, like a meat cutter, honeycomb, cakes etc, and the best part is, it lasts from 7 to 12pm (never seen one lasts that late from all my hotel stays across the globe, good for late owls)!
Cleanness: it’s alright, but found hair in the towels, and a bit dusty on certain parts of the room (guess it is also because of its central location that’s why!)
Service: top-notch! George and Luca and the guy who works at the night shift always greet you with a smile, offer help whenever needed (even helped plan my Budapest trip), and completely changed my mind towards the stay! For hotels like this, if you cannot change the hardware immediately to push it to a 4.5-star, the best thing is to focus on the software, like their service, and I’m glad they did, so thank you! Amazing job and work guys!
Daha Fazla Göster