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i'm not chinese and cant speak chinese so i can't communicate with front office to pick me up from trainstation so i use taxi from Changbai train station to this hotel with cost 100 yuan. when arrive, a young chinese women in tradition korean custome greeted me so well. she try to communicate with me and friend by wechat. made me so impressed. i went ski and the receptionist arrange ski class and ski suit rental for us. variety of breakfast :) hotel arrange bus to send me and my friend to next hotel. that's so lovely :) thanks so much from 泰国人

Lovely escape from the city! As soon as we got there (only 15 minutes away from the train station) we were greeted warmly and offered an upgrade to a villa. The villa was beautiful and comfortable. Breakfast was delicious every morning and the hotel staff even drove us wherever we needed to go each day. We were lucky and had a very clear view of the lake up on Changbai mountain. I’m glad we chose to stay at this hotel. My children loved the open space, the cats, and the hot tub. Thanks again for your kindness and attention to detail. We hope to be back in the fall.

The staff were very kind and we were impressed by their sincere attitude toward the guests. We booked the Gyegok trekking through Trip.com, but as foreigners, we had trouble communicating with the trekking company. The manager helped us, and we had a wonderful time that will remain a pleasant memory. If we have the chance to come to Changbai Mountain again, we would definitely choose this hotel. The rooms are spacious, clean, and well-maintained. We are truly grateful for the warm hearts of all the staff. Also, grilling skewers and enjoying a glass of soju in the hotel parking lot was an unforgettable delight.

The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel. Firstly, we were overwhelmed by the staff during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel. Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts. Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!! Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen. Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea. In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb! I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too! The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team! They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!

There was a bit of hiccup at check-in, and my guess is language barrier might have contributed to it, but eventually it was sorted out, as the booking was already paid via Trip.com. The hotel is not far from the town of Erdaobaihe and Changbaishan high speed railway station, but it's definitely NOT within a walking distance. Taxi or personal driving would have to be arranged. The hotel is big and the lobby is so vast and spacious, but it may be the timing of my visit that is rather empty and quiet. The room is so spacious. I especially love the bed topper; it's so comfortable. Despite the language barrier, the service is wonderful. Although I was a solo guest, they provided a full Chinese breakfast, and it has the best beef dish in China! They have a service that will take you to Changbaishan Visitor Center, north slope entrance, and you may return by taxi. Overall, despite a minor setback in the beginning, I'm impressed!

Everything perfect apart from the location! I visited here with my family, and enjoyed ourselves with lots of things to have fun. Gentle staff with smile, clean facilities, nice breakfast, and indoor even outdoor spa!! But I don't understand some guys were smoking in the indoor pool right in front of their kids. By the way, good experience!

If you are traveling during winter, it's a lovely place to stay, it's like a condo rent out of that sort, during the snow season does look like a santa town, a small village with decor surrounded with lights, very christmasy. Big apartment, we booked 2 bedrooms room type, heat, hot water etc all equipped. Cleanliness is great the first day, sloppy afterwards, stains on floors from day 2 til the day we left. We stayed for 5 nights. Service wise still quite good, 阳阳 is very responsive, 5 stars for her. But it's noisy every morning, there were 3 morning straight I got woken up by the noises at like 6am, other guests or staffs loud chats, banging sounds, furnitures moving around etc.... usually from 6-8 am. Breakfast is horrible though 😆 Overall, it's still a good option.

Good location in up and coming new development suburb, away from the city crowd. Public bus#2 ply outside hotel is a plus factor. Walking distance to the numerous food outlets ( especially Korean). Hotel travel desk staff helpful in mountain trip bookings. Hot breakfast food is palatable. Must try the package of Hot Spring pool after the mountain day exploration. Spacious room/apartment and support staff from counter to butler service is commendable.

It refurbished building, surrounding still have many construction going on. Room is ok, clean and comfortable, have tianmojinlling (Home AI). The hotspring pool not all is open cos maybe when we stay is off peak season. The hot spring like no flowing water current, but have shower room, locker, soap, shampoo, hair dryer and to dry our swimming suit. The staff all nice and friendly and helping us w/ call taxi back to train station.

The hotel is in a great location, close to many good restaurants. The hot springs, both indoor and outdoor, are a highlight—very relaxing and well-maintained. It’s also a family-friendly place, making it a great choice for those with kids. The room was generally clean and comfortable. Breakfast was decent with a good variety, but it can get quite crowded and busy, which might be a downside for those who prefer a more relaxed morning. Overall, a pleasant stay with excellent hot spring facilities!