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My experience at The Terrace Niseko was outstanding! The property is stunning, with spacious, modern apartments offering breathtaking views of the mountains. Everything was impeccably clean, and the amenities were top-notch, perfect for a relaxing getaway . What truly made my stay unforgettable was the exceptional staff. They went above and beyond to make sure everything was perfect, from assisting with ski rentals and transportation to providing great local recommendations. Their warmth, professionalism, and attention to detail made me feel genuinely welcome. I highly recommend The Terrace Niseko for anyone looking for luxury, comfort, and world-class service in Niseko. Can't wait to return!

酒店算是service apartment，我們訂的山景房，但是很多霧沒有看到。房間很大很暖和，佈局很合理。缺點是灶台不太會用，也沒有説明書。房間兩天打掃一次也不太滿意。沒有調味料啥的，做飯也不太方便。體驗麻麻滴，也沒啥服務。

Sure! Here’s a hotel review based on the points you provided: We booked our stay at this hotel at around 8pm and arrived past 10pm, after the reception had already closed. Despite this, the hotel made special arrangements for a staff member to assist us with check-in, which was incredibly helpful. To our pleasant surprise, we also received a free upgrade to a suite. The suite was spacious and well-equipped, with a living room, kitchen, bathroom, and bedroom. We were provided with a coffee machine along with complimentary capsules, tea bags, and even drinks like cola and green tea. It truly felt like a home away from home. The hotel also offered free laundry services, including the use of washing machines and dryers, with detergent provided—an amazing convenience for travelers. A special mention goes to the general manager, Bang, who was very friendly and accommodating. He offered us a late check-out, especially after some unexpected issues we faced the previous night. The view from our room was also wonderful, overlooking Mt Annupri Overall, we really enjoyed our stay and would highly recommend this hotel to anyone looking for a comfortable and welcoming experience.

This hotel is super awesome and I am blessed that I booked this hotel. Their front desk staff are super kind and friendly and you can ask them all the questions you may have. The view from my room (Yama Shizen) is super super awesome and I can see snowing and nothing is blocked in front of my balcony. The hotel also can arrange free pick up and drop off at the Hirafu Welcome Centre which is also very near to the stay. They can also help to book bus for you to go to the New Chitose Airport. The room is also huge and very cozy and there is a washer/ dryer just in front of our room door and the dryer worked fantastically well. My kids really enjoyed the stay here where they can even play snow at the balcony inside the room. The surrounding is super lively and the convenient shop Lawson is also within walking distance for about 10 minutes. Everything is wonderful and I will surely come back here if I were to come to Niseko again in the future.

Hinzan was amazing for our ski vacation in Niseko! The location is super central, but they also have a shuttle that can take you to the lifts and around Hirafu so you don't have to walk with your gear. There were ski lockers and a room in the lobby with boot warmers. The in-room washer/dryer was also very convenient. While the front desk times were limited, they were very flexible about arranging for staff to stay late/come early for check in and check out. All the staff were amazing, going out of their way to make sure we had a good stay! Would definitely stay here again!

首次在二世谷的旅行超棒，在The Vale酒店的三天頗為難忘。辦理入住非常順利，完全沒有糟心的等待，套房的房間佈局、設施設備與預期相符，適合家庭長住。性價比在同區域酒店裡相當能打。不過酒店房間窗簾的遮光效果不太好，早上容易被光線叫醒，希望酒店可以改進一下。 酒店位置絕佳，滑完雪能直接從雪道回到酒店。出行方面，酒店shuttle隨叫隨到，超貼心。前台的Jessica Tan是中國人，不僅温柔漂亮，服務還特別熱情。幫我順利退房，住店的時候也積極幫我爭取各種權益，回程的車也是她幫忙訂的，每個環節都考慮的細緻入微，讓人倍感安心。 總體來説，瑕不掩瑜，下次來二世谷滑雪，大概率還是會選這裏 。