Absolutely loved everything about this place! I stayed overnight with my friend and her family. Yuta (owner's son) and his mother went above and beyond to give us spectacular experience! Food was top quality, facility was extremely clean, Onsen water was so silky, delicious Gelato and good opportunity to try varieties of Japanese alcohol. This place made our visit to Hokkaido extra special. Thank you for taking good care of us and spending quality time with Matthew! He adores you!! ps. Ask Yuta to make Esther's secret menu: pistachio affragato 😀
Very disappointed with the buffet standard as compared to my 2023 visit. The food selection is below average.
TV stations all in JAPANESS, there is not consideration for international guest.
Shampoo is near empty and no top up and look very uncalled for as a 5 star hotel.
No housekeeping for guest staying for 2 days.
Most of the staffs couldn't speak English and making communication very tough.
Bell boy welcoming us are very friendly
We love the ambience and everything about the hotel! Furnishing are very carefully and intentionally designed, really appreciated the overall cozyness we felt during our stay. Sadly we had to give the bathhouse a miss due to our schedule, but we enjoyed our stay regardless.
The only confusion we had was the check in/check out timing — the hotel page says check out is 11am, but we got a phone call at 10am telling us we’ve exceeded the check out timing. Page also mentions check in by 6pm, but we were only able to arrive at 9pm+ due to our flight and car rental processes, hence we checked in multiple times with the hotel. They were kind enough to assure us to drive safely as we can check in any time.
Fantastic Onsen hotel..located on the hill top, all rooms assigned overlooking into the OKHOTSK SEA, with huge room and shower room are separated from the WC.
The hotel provide a shuttle bus from UTORO ONSEN BUS TERMINAL and will pick up guests from here.
Another good point is,there is a Airport Bus Liner which comes direct to the hotel to pick guestyfor drop off at Shiretoko Shari Bus terminal enroute to Mambabetsu Airport.
The breakfast is really yummy with lots of spread however the buffet dinner is average and the same spread for the two nites I stayed.
Where else the ONSEN, I would give a 4/5.
Another good point to note is those coming by train to Shiretoko Shari station, opposite is the Shari Bus terminal which provides transer to the UTORO ONSEN BUS TERMINAL.in about 50 mins.
Overall Shireto Daiichi Hotel is a big luxurious hotel and they provide shuttle for onwards bus transfer to the SHIRETOKO NATURE PARK which is so beautiful to wander out to seek nature's awesomeness.
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