Subang Jaya Otelleri

Overall, the place was generally clean, and the service was decent too. Only downside was that the room's phone wasn't working, so I had to go to the reception in-person. The best thing about the hotel is it's location, situated right above a shopping mall. Very convenient, with Jaya Grocer and Family Mart right below us. Loads of coffee and breakfast options too! Will definitely return in future!

I initially booked the deluxe room which was great. However, when I decided to extend my stay, I got the executive room instead. The hotel made it convenient & seamless for me by letting me do a direct transfer room to room which I appreciated. I did not have to check out at noon and wait till 3pm check-in time, to move into another room. I liked that everything I needed was provided. Ample shower, shampoo and toiletry products such as toothbrushes. toothpaste, facial cotton and q-tips. Water pressure was less powerful than the other room I had one floor down but still alright. The shower drainage was clogged causing a flooding in the bathroom but the issue was quickly resolved after I reported it to front desk. Drinking water was provided in recyclable glass bottles which they replenished daily, with coffee and tea making facilities. An ice bucket was also provided in-room. Just request for the ice and they will deliver to the room. Breakfast offerings was also extensive and of high quality with something for everyone. Location of hotel is excellent as it is directly connected to the shopping mall and Sunway theme park. Overall, I enjoyed my stay.

Air conditioning function 5/5 Wifi speed 5/5 Toiletries please bring own Towel available 10 minit walk from train station Shower water pressure 3/5 Hot water available Near halal food walking distance

Room is spacious and clean. Provided all the necessary amenities including daily newspapers. Welcome drink is provided. Only the aircond is quite cold and bathroom does not have separate shower area. Other than that, its worth the price. Very friendly staffs. Breakfast is provided and its quite reasonable with the price. Location nearby malls and walking distance to LRT/BRT USJ 7.

We chose this hotel so that we will be able to leave our stuff in the hotel and also go back for shower rather than using the shared facilities at the theme park. Spacious room and clean. However, the service of the hotel feels like a budget hotel rather than a 4-star hotel. The staff had took my details earlier and when I went to the front desk to collect my room key, the other staff took a long time to locate my booking. They also had many empty rooms available but they seem to be more happy turning customers away at the doorstep rather than having satisfied customers walking out of their hotel. We arrived there earlier and requested for early check in, they asked for RM 291 for early check in as a half day rate which was daylight robbery! Unbelievable!

Love this hotel. Not too far from town. The room is spacious and clean. Breakfast is also okay. Will come again in the future.

We stayed at Sunway Resort for 4 nights, and it seems the hotel has recently undergone renovations, enhancing everything from the lobby to the rooms. The spaces are functional, spacious, and comfortable, contributing to an overall pleasant staying experience. The swimming pool, catering to both kids and adults, is perfect. Access to Sunway Pyramid and Lagoon is very convenient, requiring only a less-than-5-minute walk through the hotel without needing to go to the roadside. However, our experience was somewhat dampened by the service. While the receptionist and bellboy provided satisfactory service, we were not pleased with the housekeeping, hotel breakfast, and gym facility workers. They exhibited unfriendliness, lacked smiles, and struggled to understand our requests. We even encountered a fly on the bread, and there was no immediate assistance. When we raised our concerns, it seemed that they did not take the matter seriously, simply disposing of the bread and walking away without providing any response. In the dining section, when inquiring about drinks for kids, they failed to mention a dedicated kid's section and instead suggested paying extra for a chocolate drink, even though we found chocolate milk and Yakult in the kid's section. Given the price of RM109 for breakfast, we feel that the food and service are not justified. We sincerely hope that the hotel can improve its service to match the high standards set by the hotel environment. Despite these issues, we are still considering booking Sunway for our future stays in KL.

The hotel was good and there’s a lot of Chinese restaurants down there and mamak too. And the tv have Netflix but idk why we can watch it. The aircond wasn’t functioning well urgh so hot. And the plug is far away from my bed so i can’t play w my phone while being on my bed. There is no nice view. But okay nice experience

My first time here.. strategic location next to the mall.. , Room is clean but old, staff are ok.. the big downside is we hafta pay the parking ourselves which cost me about rm24 for a day.. bad one!!

It's a great hotel. I highly recommend it if you go to the sunway lagoon. The price is favorable and the room has sufficient equipment, such as hair dryers, towels, TVs, etc. Residents can also rest in the public facilities outside the room, where free drinking fountains are available.