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5 star

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|1.26km from city center
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha Fazla Otel Bul

Business travel

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|1.26km from city center
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha Fazla Otel Bul

Breakfast

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|1.26km from city center
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha Fazla Otel Bul

Family friendly

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|1.26km from city center
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha Fazla Otel Bul

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Tauhara şehrinin popüler turistik yerlerine yakın olan bu otellere göz atın

Spa Thermal Park

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|Spa Thermal Park noktasından 0.26km
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha fazla göster

Crown Park

VU Thermal Lodge - Adults Only Motel
4.3/534 Değerlendirme

VU Thermal Lodge - Adults Only Motel

Taupo|Crown Park noktasından 1.6km
Initially looking at the photos of the place, the rooms and motel look recently renovated, and seemed well worth the cost. However, upon arriving, 1st impressions were, ”this isnt what the photos show”; ”little bit of false advertising going on here”. However, not one to judge a book by its cover and to give everything a chance, the hope was that the room would be as good as the website showed and stated. Well, long story short, it wasn't. Not just the motel but the room itself. The motel looks dated and very cheaply built. Even the workmen ship looks cheap too, including the products used. The paint, the carpet on the stairs and patio, hell, even the card readers on the doors; it all looks like it was brought at the $2 shop. Then the room itself. Um, put it this way, the floor tiles on the kitchen and bathroom floors and the tv were the only new/recent things in the entire room. Only mentioning 3 things: 1: a massive Bench oven,that belongs in the 70's, instead of a microwave, which is found in any other motel. 2: the so called ”2 in 1 shampoo/ body wash”. Ya felt more dirtier/grubbier after using that, compared to before hopping in. WAY Better off buying/providing both your own, AND ACTUAL, shampoo and soap. 3: unless you're wearing very dark sunglasses, dont bother turning on the light in the shape of a balloon/lantern. Its brighter than the brightness of burning magnesium. ( plus: - the bed was very hard, - no sky tv + not all freeview channels work either, - the a.c unit is in the wrong place; pointless only cooling/heating a smidge of the room, instead of the whole room, - only one power socket on one side of the bed; no option of extension lead either, - buy own milk, unless you feel like using 6 sample sized tubs for your coffee. - hope everyone parks straight and proper in car parks, otherwise, good luck; it's not the best. In a nutshell, if your happy to stay and pay at a motel that is not only falsely advertised and way over priced, but was designed and built for extremely cheap, including the ”Far East” interior design, and b.y.o is better than what's provided, then by all means, stay here. Oh, and the lake is best viewed from the downstairs, outside and uncovered deck. Lovely views of the road from your room. #wontstayhereagain #disappointed #wasteofmoney #rattenshizer

Daha fazla göster

Owen Delany Park

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|Owen Delany Park noktasından 0.34km
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

Daha fazla göster

Taupo Landfill & Transfer Station

Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme

Grandeur Thermal Spa Resort

Tauhara|Taupo Landfill & Transfer Station noktasından 3.32km
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.
VU Thermal Lodge - Adults Only Motel
4.3/534 Değerlendirme

VU Thermal Lodge - Adults Only Motel

Taupo|Taupo Landfill & Transfer Station noktasından 3.96km
Initially looking at the photos of the place, the rooms and motel look recently renovated, and seemed well worth the cost. However, upon arriving, 1st impressions were, ”this isnt what the photos show”; ”little bit of false advertising going on here”. However, not one to judge a book by its cover and to give everything a chance, the hope was that the room would be as good as the website showed and stated. Well, long story short, it wasn't. Not just the motel but the room itself. The motel looks dated and very cheaply built. Even the workmen ship looks cheap too, including the products used. The paint, the carpet on the stairs and patio, hell, even the card readers on the doors; it all looks like it was brought at the $2 shop. Then the room itself. Um, put it this way, the floor tiles on the kitchen and bathroom floors and the tv were the only new/recent things in the entire room. Only mentioning 3 things: 1: a massive Bench oven,that belongs in the 70's, instead of a microwave, which is found in any other motel. 2: the so called ”2 in 1 shampoo/ body wash”. Ya felt more dirtier/grubbier after using that, compared to before hopping in. WAY Better off buying/providing both your own, AND ACTUAL, shampoo and soap. 3: unless you're wearing very dark sunglasses, dont bother turning on the light in the shape of a balloon/lantern. Its brighter than the brightness of burning magnesium. ( plus: - the bed was very hard, - no sky tv + not all freeview channels work either, - the a.c unit is in the wrong place; pointless only cooling/heating a smidge of the room, instead of the whole room, - only one power socket on one side of the bed; no option of extension lead either, - buy own milk, unless you feel like using 6 sample sized tubs for your coffee. - hope everyone parks straight and proper in car parks, otherwise, good luck; it's not the best. In a nutshell, if your happy to stay and pay at a motel that is not only falsely advertised and way over priced, but was designed and built for extremely cheap, including the ”Far East” interior design, and b.y.o is better than what's provided, then by all means, stay here. Oh, and the lake is best viewed from the downstairs, outside and uncovered deck. Lovely views of the road from your room. #wontstayhereagain #disappointed #wasteofmoney #rattenshizer

Daha fazla göster

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Grandeur Thermal Spa Resort
3.3/5101 Değerlendirme
We were booked at The Grandeur via an online site for 2 nights for 4 of us. I rung the night before we left to confirm we would be arriving the following day, everything was all sorted and they were expecting us even though they hadn't replied to my email asking for confirmation. The following day (4 hrs into a 6 hr driv)e I get a message to say booking has been cancelled ???? I rung to question and was told even though I selected to pay on arrival they had a direct booking so had given them our room. I advised we were nearly in Taupo and was told we'll sorry you should have the money and pay up front, I explained I did have the money and he could just debit my card, I was given the option on booking to pay on arrival which worked well for us and had never been a problem with any of our previous extensive NZ travelling. He said not my problem and hung up. We then had to park up for an hour to try and arrange accomodation for 4 of us when the whole town was literally booked out apart from the high end hotels. We did manage to find 2 available units but at double the price as had to book 2 units instead of a 2 bedroom. My husband could hear him yelling down the phone at me and being so rude especially when I said I would be sure to warn others of his unprofessionalism. Thankfully we didn't stay there if that's his attitude where a direct booking worth more money involves canceling a traveller's plans on the day as to not have to pay the booking company a commission definately not customer focused. To insult a customer by saying maybe you should have some money is so rude and arrogant as that wasn't an issue. I have since been told the place is disgustingly dirty, mouldy and we had a lucky escape. Be warned do not deal with this guy you could end up sleeping in your car if he gets a better offer for your already booked room.

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