The Ritz-Carlton, Tianjin

In my view, Ritz Tianjin is the branch with the highest service level. ( i visited Singapore, Kuala Lumpur, Beijing financial street and Beijing Huamao centre so far) 1. 3 days before arrival - The branch called me to confirm the number of visitors (couple + 7 month old); and the purpose of visit (wedding anniversary) 2. Upon arrival - We were greeted by friendly staffs whom helped us with our 3 luggages and they did it with a smile 3 Miss Freya Luo lead us to the check in and was explaining the restaurants and facilities of the branch 4. During stay, our garbage and room was cleaned up no less than 2 times a day (we only stayed 2 days) 5. Miss Freya, also helped us to arrange parcels (mainly infant diapers and napkins) to be sent to the hotel 6. The exterior of the hotel resembles a castle and its truly special The hotel is merely a room; the service provided by each of the staffs here makes this experience truly memorable Thanks again Freya!

Maybe it's because I had high expectations, but I'm disappointed that it's a pretty old hotel. And the worst part was the smelling at our floor. Although the hotel changed rooms and was kind. But when I woke up in the morning, I had a headache because of the smell of the bathroom. The staff was really kind, perhaps because of the Ritz-Carlton service training. I recommend a renovation for the next step.

The hotel is grand - and old-world stately charm, feeling like from another era. If you want glitz and glam you will not find it here. The staff was quite pleasant, helpful and responsive on every level from doormen, front desk to cleaning. The breakfast was top notch with lots of nice offerings.

Luxury at it s best!!

Great staff and service

The best 5 star hotel in Tianjin, great service, excellent attentiveness to details.. will always come back to this hotel

thanks，ritz！she said yes!

I have expected a lot from this hotel but unfortunately I got disappointed here: Fist of all the check-in process needed about 20 minutes. The staff was very friendly and said I should take a seat first - only problem: there are just a few seats in the lobby. Many people had to stay and wait => the process was very slow which was very annoying to me and to other guests. This is the first five star hotel where I did not enter the gym. Reason: Very small gym and not much equipment. The gym and the pool are in the basement floor => the pool is very small too and the whole feeling in a basement floor is not convenient for me - I was here dissatisfied as well. The room was clean - as expected. The breakfast was disappoin**ent too: the selection is good BUT the rice was hard, the pancakes inside still wet, the waffles too hard, baked stuff no taste at all. I went to another restaurant nearby fafterwards => the PRICE VALUE RATIO is NOT GOOD for the Ritz Hotel in Tianjin - I will not come back again. But I gave it a chance & the staff is really friendly...

喜歡有院子的酒店，這是毫不猶豫訂下麗思卡爾頓的理由。其實，它更像一座充滿藝術氣息的城堡，歐式裝修搭配青瓷風相得益彰，明亮典雅，走廊貼的是淡咖色圖案的壁紙，過道用淡雅的山水畫、人物畫裝點，多而不膩，賞心悦目。 🌈位置超級好：海河大光明橋附近，幾步路就能到河邊，原英**的中心，鬧中取靜。酒店前面是維多利亞花園，出門左走是解放北路，以前的東方華爾街，各大洋行的舊址，如今的金融街，工農中建的天津分行都在此，張學良故居也在附近；出門右走是大沽北路，從這可以去到瓷房子、意大利風情區，最遠不超過2公里，再往前行就是天津之眼；出門正前方是泰安道，街角是是粉色玫瑰粧點的12 STAY 咖啡，適合打卡拍照；上了泰安道往右，到浙江路左轉，一直走能到小白樓、天津音樂廳、五大道，也就不到兩公里遠。另外西開教堂也在附近，總之，住在這裏非常適合用腿/小黃車丈量天津的**區，彷彿遊走於小歐洲。 🌈停車免費🅿️：有地庫，停車方便，免費，前台掃碼申請豁免。 🌈房間舒適：房間大，歐式風格，裝飾雅緻，門廳青花瓷牆面。有寫字枱、茶几，帶露台，露台能欣賞園景，特別喜歡有露台的房間，小小驚喜：）房間外是走廊，從走廊上就能看到海河。 🌈 衞生間寬敞好用：是我喜歡的設計，兩個洗漱盆，一邊是浴缸🛁 酒店服務非常好，拖行李，引導至房間，馬上會有樓層服務員問詢是否需要加用品；房間內礦泉水6瓶，夠用一邊是淋浴和廁所。衞浴是TOTO的，洗浴用品是法國diptyque品牌，品質不錯👍馬桶電動的，很合我心意。Dyson的吹風機，配件一個不落地擺着備用。 🌈充電設施方便：兩邊的牀頭櫃給有3個USB充電口，一個插座，書桌邊有一排插座，非常實用，TYPE- C頭需自帶插頭。 🌈早餐中規中矩：比較豐盛，煎餅果子、麪、水果、沙拉、果汁都有。 🌈服務非常好：入住辦理很快，有專人拖行李，引導至房間，而且馬上會有樓層服務員問詢是否需要加用品；房間內礦泉水6瓶，服務員還會另外主動贈送；退房也很快，因幾個台都在辦理入住，直接將房卡交給前台服務員了。 🌈健身設施：有健身房和泳池，住客免費。游泳池不算大25*5？但更衣間超出了我的預期，非常大，除了淋浴間、桑拿間（分乾濕），還有化粧間和一個躺椅休息區，呵呵，在這也能好好享受一番了。 🌸酒店總體讓我很滿意，如果硬要吹毛求疵的話，還有以下幾點不足之處： 💧 櫃子裏面的抽屜仍有味道，沒法使用； 💧 房間書桌/床頭均沒有紙巾，不方便； 💧 英式設計，如果能再配上英式茶具會更好； 💧 卧室頂部射燈壞了幾個沒有更換； 💧 廁所裏面沒有垃圾桶 💧 三層室外花園少了點花，更像一個露台，一樓花園也少點景緻，當然，外面的維多利亞花園已經是一大亮點。