Tosei Hotel Cocone Ueno Okachimachi

This is the worst hotel experience I have ever had. The staff spoke rudely to us, and if we had any questions or didn’t understand something, their attitude got even worse—especially the staff at the lobby. I stayed for six nights and didn’t encounter a single receptionist with good manners. Their service was unfriendly, and they seemed ready to scold you at any moment. The only exception was the housekeeping staff on the floors; they were polite and helpful. The hotel only provides one pillow per person. If you need more, you have to go pick it up yourself at the lobby—and there might not be any left if you arrive too late. The rooms don’t have air conditioning. If it gets too hot, the hotel will provide you with a small fan instead. Needless to say, I absolutely would not recommend anyone to stay here.

Great location with close subway, next to Parkco and other departments store nearby. Also very close to another shopping district-ameyoko. No complaints ! Extremely tiny room for 3 beds, 3 person. Basically. Only big luggage can be open but stock by the door. So, open it and close right away. (No room ). Maybe for 2 or 1 is easier. We didn't eat breakfast since the check out time is 10am. Each additional hour is 1000 yean.

The room is excellent for 2 people, and slighrly bigger with walking space. The toilet is clean too. Would hope to have more washing machines,, only 2 sets for the entire hotel is not sufficient.