Misafir Kullanıcı
29 Haziran 2023
Our time in this Ryokan turned out to be an extremely terrible affair, owing primarily to the heinous behavior of the hotel owner. Not only was he extremely unpleasant and abrasive, but his opinions appeared to be contaminated with bigotry, particularly against anyone of non-Caucasian or Japanese origin. After reading some of the reviews, It became clear that evaluations from persons belonging to these certain groups had favorable things to say, whilst others did not. Our problems began with a *********** reservation for two rooms that could accommodate six people. However, when we arrived, the owner flatly refused to honor our reservation. As a result, we were forced to pay an expensive Y10,000 for a tiny and subpar room for my son. To make matters worse, when we attempted to return the room keys in the evening, the hotel employees flatly refused. These keys are unusually fastened to a long wooden pole, making them difficult to carry in a standard pocket. Not unexpectedly, we misplaced one of the keys. When we notified the owner of the tragic situation, he went on a rant in a language we didn't understand, punishing us for a remarkable fifteen minutes. In addition, he asked Y5,000 for the replacement of a cheaply produced and badly designed key. To make matters worse, the room for which we had to pay an extra Y10,000, Room 306, was labelled as a "western-style" accommodation. However, it quickly became clear that the establishment's conception of what constitutes appropriate accommodation for non-Japanese persons was fundamentally incorrect. They appeared to feel that, while foreigners may be able to fit into capsule-style cabins, which seems to be popular here, they do not deserve the same degree of cleanliness and sanitary standards for which this country is recognized across the world. The atmosphere in the room was oppressive, and it was far from clean or odor-free. It was just 8-10 square metres in size, 1.5 metres broad, and 3 metres long. It was difficult for me to believe my own eyes. The filthy and worn-out carpet further added to the dismal atmosphere, while the two tiny windows provided a glimpse of a concrete wall less than a metre away. In conclusion, our stay at this institution was an utterly horrible experience, marred by the proprietor's impolite and dismissive demeanor, as well as an unsettling display of discriminating tendencies. It's upsetting to witness such views in a country known for its generous welcome. We really hope that our testimony serves as an illuminating warning tale for individuals seeking accommodations within this jurisdiction.
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