Globales Torrenova

El hotel está muy bien, mucho mejor de lo que me esperaba. Limpio, cómodo, muy bien situado, personal muy amable y bien desayuno.

Very clean hotel, rooms are not very spacious but okay to sleep in afternights out, the staff are so friendly, food and drink prices were reasonable, pool was very clean always lifeguard on duty Daily clean by staff would definitely recommend

There is not one other place we would go. From start to finish treated like old friends. The rooms are spotless, the breakfast fantastic and the staff are second to none. Alambra and Veronica make our stay, humour and excellent service. Alambra always makes the best coffees, just watch out for the mallet 🤣🤣. Much love from Fatty Boy and Crazy lady. See you next time xxxx

Absolutely lovely hotel mixture of guests at this time of year. Spotlessly clean throughout clean towels daily. Great choice at breakfast time & the best hot chocolate machine in Magaluf. Would definitely stay here again at this time of the year. Thanks for a lovely stay.

Upon arriving at the hotel it looked very clean & the reception staff were friendly in explaining the charges (€100 deposit each & tourist tax). We arrived around 1pm and the rooms were ready despite check in being at 2pm so we went straight up. We stayed on the 4th floor accessible by the 1 stairwell and 1 small (4 ppl cramped) lift. Entering the room, it was very tidy. Aircon worked very well, you are given a key card for the electric & air con as well as the wristbands having a key card to the room. Bathroom very average, toilet seat was not secured properly, some cracked bath tiles which had been patched up. Shower was powerful and always warm so no issues there. Beds were clean and well made, they were on rollers though so would often wake up further over to one side than when we went to sleep. Can’t sit up on the bed against the headboard as it just pushes the bed out. Tv on wall, no remote to be found. Lights worked fine although when everyone is in their room at the same time they can flicker. Plug socks located by the side of the bed, no actual bedside tables but small shelves built into the wall. Bed comfy? Not really. The pillows provided aren’t very supportive but they do the job. Bedside table lights built into the headboard. Purple mood lighting behind headboard. No plugs by the mirrors though (for the girlies so bring a compact mirror) also essential to bring 1 or 2 extension leads. No fridge, kettle or safe. All provided at extra (high) cost. The maid came in and cleaned the room/remade beds and changed towels everyday to a very good standard, no complaints there. Floor was not the cleanest but don’t imagine they mopped or hoovered for timekeeping reasons. Desks in the room fixed to the walls, balcony was a good size with a table and chairs out there. Got the sun in the afternoon too. Watch out for the metal bannister as they get extremely hot in the heat. Door and lock to balcony not the sturdiest but it did the job. Black out curtain worked well. Wardrobe is open and only 6 coat hangers provided, couple of shelves. Food & drink very poor. Breakfast was very limited, undercooked & basic. Pastries were undercooked underneath, cereal choice bare, milk semi cold, no plain water just jugs of slightly cold fruit water. The water/juice glasses were disgustingly filthy, very hard to find one completely clean, in the end I went and bought a 1.5L bottle of water from reception for €2,50 (no, they aren’t complimentary.) The cooked breakfast items ranged from sausages, scrambled/fried/boiled eggs, bacon (if you can even call it that), sometimes fries, sometimes fried potato things, warm beans & mushrooms. Toast was the only thing not frozen & processed. Choice of apple, pineapple and orange juice from a machine, coffee and tea station also available. At the bar, you can order from a very limited list of cocktails. The usuals (margs, mojitos, daiquiri’s) all ranging from €9-12. Fizzy drinks are watered down, the beer is watered dow

👌 What a memorial week I enjoyed at your beautiful hotel.From the moment i checked in by lovely Diana, meeting Jaime next morning with a big smiling welcome and later meeting yet another lovely lady named Ainhoa. Wonderful reception team. Best buffet breakfast by a mile, thank you Veronica and chef too. Also Glenda on level 5 very efficient and helpful. Your G.M. should be very proud of each and every one of his very professional team. Hope to see you all again on my next holiday. Johnny.