E. B. Smokey＇s Yakınındaki Tualatin Otelleri

Let me start by saying that I have never been treated so poorly as I was tonight at the Motel 6 in Tigard. I really hope that what happened to me was an anomaly and not the Motel 6 way of doing business. I travel all over the country working in dog sports and have stayed in many hotels in the last 12 years. I am currently traveling with my service dog of the last 7 years, a service dog in training, and a pet dog and have never had a single problem. My dogs are extremely well behaved, frequently groomed, seasoned travelers and I have never had difficulty with any hotel accommodating my service animal. When I attempted to check in to your hotel, the front desk clerk was extremely rude to me because your policy says two pet dogs are allowed. I explained to her that a service animal is exempt from this policy by ADA law because it is not a pet, it is a necessary medical device. Immediately, she got very aggressive with me and accused me of lying. She demanded I provide proof in the form of a service dog certification. I explained to her that those cards she was referring to are off Amazon and not official. Normally, I do have one but as my dog gear was stolen last weekend from an event venue, along with $3,000 worth of equipment, I do not have his badge or even his vest, which I explained to her. In addition, when I told her if it was going to be an issue I’d go, but I would have to report the ADA violation, she decided to call her manager. The manager told her to rent me the room, I suspect because she didn’t care enough to learn the law. Then, the clerk picked up the receiver, said uhuh a couple times and ok and hung up. Then, she proceeded to tell me she would rent the room to me but they were also going to put me on the “do not rent” list and charge me $150 if there was any fur whatsoever in the room. I explained to her again that they were violating ADA law and I would be reporting it. She then told me she wouldn’t rent me the room if I was going to report them. When I left, I told her that it didn’t have to be like this, and she responded by saying, “yes it did because you’re lying. “ and I walked out the front door at that point. I have reported the incident to U.S. Department of Justice for discriminating against me based on disability. I strongly urge your company to take the time to educate all of your employees on ADA law, especially if you plan on being the “pets stay free” hotel which will attract those of us who have service animals as well as pet dogs. Brief summary of violations: 1. Applied “pet” rules to a service animal 2. Demanded proof of service animal certification 3. Refused service based on presence of service animal 4. Promised to penalize me if I stayed the night with my service animal 5. Accused me of “lying” about my service animal 6. Refused service to me because I would be reporting the discrimination I sincerely hope Motel 6 is as dismayed by the staff at this branch as I am. It is important to know

This location is the best. We found this location by luck. My husband had been diagnosed on December 23 with cancer. In January we had to be in Portland to see the surgeon at OHSU, so we didn't have a whole lot of time to look for a place to stay & be comfortable. When we arrived, staff was very friendly & the facility was very nice (I almost thought I went to the wrong place) & our boys love the pool. After his 1st appointment with OHSU, we knew that we would be coming back for more appointments. It is not far from the OHSU Pavilion where his Head/Neck Cancer provider is located and not far from OHSU where surgery would take place. So now that we have been into this journey since January, we have stayed at this location numerous times & we have a request for a certain room (which they have always tried to accommodate us. Now that a lot of the staff know our story, they are all very compassionate and caring. Thank you Comfort Inn & Suites in Tualatin for having an awesome establishment

Pretty good in every way

I have had 5 rooms for a celebrity who was staying at your hotel and we had a fundraising event for a cancer hospital. We were not able to get the ballroom and your event mngmnt team got back to us very late. I was surprised by how difficult it was for us to get our event at your ballroom. Later we heard you are sold out and the girl I called to make the reservations, but i was able to secure 5 rooms for my guests. One of the guests was very upset, he was not able to sleep due to the ridiculous noise coming from outside all night long. People were walking and talking in the hallway. He even complained to the FD. I have got 5 rooms and paid over $3k where i could have gotten my rooms way cheaper from Marriot across the street, i thought your hotel is the best in this area but i was wrong. FD at check-in was amazing, The guy at the desk was very helpful, the manager was nice, Kiran was good. Jehoce the supervisor at the desk was amazing.

With a stay at Courtyard by Marriott Portland Tigard in Tigard, you'll be within a 15-minute drive of Washington Square Mall and Portland State University. This hotel is 11.7 mi (18.8 km) from Moda Center and 11.9 mi (19.1 km) from Oregon Convention Center.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.Stop by the hotel's restaurant, The Bistro, for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 110 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

This hotel has the normal breakfast and a comfortable bed, and it’s clean. Sadly the room I’m in, needs maintenance and replacement of frayed items. The shower curtain is ripped in several places, the desk chair is terribly worn, the sink is cracked, and there’s peeling paint above the sink backsplash. There’s a long crack in the wall next to the tub. They seem short on staff at the front desk. I know COVID has impacted everything, but they’re charging full price for a place that seems to be barely making it.

Everything was awesome again, I drop in this lodge once a month for work. The staff and night desk lady are always friendly and answering my questions. Thank you

Great staff, friendly and polite. coffee was really good, just wish that the breakfast area was not being renovated and had a better option than McDonalds coupons for breakfast and that horrible McDonalds coffee. Healthier option would have been nice. the inhouse coffee was good too.

I honestly don't think I've ever had a worse or more disappointing hotel experience than the one I just had at River's Edge in Portland. From the outside, when I first arrived, I wasn't sure if the hotel was even open. It appeared to still be under construction. The only things visible from outside the entrance were construction debris and plastic tarp. I wouldn't have been surprised to find I had simply gone to the wrong place. However, the doors did automatically open as I approached, so I cautiously entered. I expected to be chased out by an angry construction worker. There was no lobby, to speak of. The check-in desk was essentially a folding card table with a computer, and a frazzled employee who seemed to be frustrated to have to work under such conditions, exhausted from having to make excuses for the position they had been put in. My room was supposed to have a balcony with a river view. Only, the windows and doors to the balcony were sealed off with more plastic sheeting. Not only could I not see the river, I couldn't even get onto the balcony. When I went to wash my hands, there was no hot water. I mentioned it twice to the person the ”front desk,” but there was still no hot water when I returned from an evening out. I called down again to inform them that I still didn't have hot water, and was told that someone would call me back shortly. They never did. Consequently, I was unable to shower the next morning. I had to tell the person at the the front desk, again, that there was no hot water on my way out for the day. We did end up having hot water when we returned that evening. I had been told that the construction that was taking place that had necessitated the plastic sheeting on my balcony would be taken down the next day, and that our balcony would be accessible, but that never happened. When we returned from one of our evenings out, the elevators stalled just as it reached our floor, and the doors only opened part way. We had to carefully exit sideways to fit through the gap, but we were worried that the doors might close on us as we did, or that the elevator might suddenly decide to go up or down before we got through. We were informed that our room would only be serviced if we requested, so it basically felt like we paying for a bed, a parking space, and nothing more. Our bill was $437.54 for two nights of feeling like we were trespassers at a construction site. This is not a place that anyone should pay any amount to stay at.

It's off Highway 5, more than ten minutes' drive from downtown, and more than 20 minutes' drive from Portland outlets. Breakfast is abundant, the front desk attitude is relatively cold when checking in, and the rooms are large