Tullamarine Otelleri

I arrived in the evening in Melbourne and I wish the hotel has better information regarding their on-demand free shuttle. I researched previously but not much info found so ended up paying $25aud for a short taxi ride. Upon arrival at the hotel, I was surprised that they did not have my booking despite I had it pre-paid and received confirmation number. It took more than 30min to sort it out. Room was okay though nothing special. The air conditioning vent was blowing directly onto the head rest area on the bed, and it was rather uncomfortable, so I ended up sleeping sideways. Shower and bathroom were generally clean but don’t expect a lot of amenities. Next morning when I checked out, I was surprised the staff asked me again whether the room payment had been settled! Given the whole ordeal the night before, I was surprised that no messages were passed on regarding my booking! Good thing was Trip.com was quick to respond to help sort out the situation but little apology was given by the hotel. Will I book this place again? Highly unlikely!

The hotel is very new and clean. The facilities are complete if you want to cook. Can you checkout late at 12 o'clock in the evening? The front desk also agrees to extend it until 11 o'clock. It's late the next day and it's 11:30 There is no extra charge for checkout, it is recommended!

The Quest team were friendly, helpful, informative. Rooms were cleaned and well maintained. Very comfortable apartment. Good closet space, shower good and bed very comfortable. I recommend this for long and short stays; Highpoint is within walking distance and the Italian across the road is a great food option.

Our stay here was amazing, the apartment was big and spacious even equipped with a dishwasher, washing machine and dryer. Overall the hotel is very new and clean, and right next to a small shopping mall with a grocery store, eateries and a cinema. It is rather far from melbourne city area but easy to get to with a cab.

Great place to stay for the whole family but really hard to contact them on the phone. We stayed for 5 days, no housekeeping or change of towels or linens , or even a refill of coffee and toiletries. Im not sure if you need to request for it inorder for it to be done. Apart from this it was a good stay, my whole family is comfortable.

I was arriving at the Tullamarine airport late at night, therefore I had booked a night at the Ciloms Hotel before moving into the city the next day. The hotel shuttle was very easy to book, just give the hotel a call once you have got all the bags and the shuttle comes almost every 15 mins. The staff at the hotel were very friendly, room is spacious and clean.

Good place the travel is easy with sky-bus and cheep just $24 from Airport to city centre The bus is coming every five minutes I am interested at ARBS 2022 in Melbourne to visit the Air conditioning.Refrigeration Building Services Exhibition

This budget hotel exceeds my expectations. It is near to the domestic airport, McDonald's, supermarket, etc. The sleep quality is excellent since the bedding and pillows are all comfortable. It will keep you warm during winter.

The hotel location is good which is connected to the airport through an overhead bridge. Room is clean with big comfortable bed, tv and bathtub. Fridge is small. The hotel building is old, lobby is in a mess like motel and no much amenity. For me is overpriced. If price not a concern, this will be the most convenient hotel to stay near the hotel.

Filthy place to stay, looks like it hasn't been cleaned in years. Stayed here for a well needed holiday but got a holiday from hell. As soon as you walk into the foyer the place has a musky smell, when going into the room it seemed nice at first look. After being in there for 10 mins you start getting effected by the dust in the air not to mention trying to sleep in the bed, it feels like sleeping on a slab of cement. We rented a queen room for 7 nights, we used the bunks that were included in our room just shut off by a door as these were softer. We only stayed 2 nights but that was enough. The dust was that thick in the room that you could physically see it floating in the room like snow falling. My partner spent the second night in the car as it was playing up his sinuses to the point where he felt he couldn't breath, also the swipe card for the room deactivated itself to add to everything else that night. If we could have left the second night we would have but had to talk about getting a refund. When speaking to hotels.com they said thwy would have to talk to the reception to find out what was going on and if hey would refund. When they tried to call the reception phones they were apparently not working, seemed very convenient considering she was picking it up in front of me and saying it was working. We were told by hotels.com to leave and they would try calling reception again later to sort out the refund. Before we left we were asked to show them what the problem was so went up and show them all the dust and filth. They said they didn't know about this and that it must be the cleaners cutting corners. I feel this hard to believe since it is so dirty and looks like it hasn't been cleaned for ages. After we left I got a call from the receptionist to ask if we had used the bunks, I explained yes and the reason why but he told me that wasn't part of the price and it would cost more to clean it. In the end they only wanted to refund us for 3 nights. thanks to hotels.com they made up the difference. Sorry about the rant but I don't want anyone else's to have a holiday from hell like this again.