Verified traveler
1 Ekim 2023
Only returned from previous great experiences. This time - the total opposite! On the 1st day hours after check-in the housekeeper casually walks in the room like she going in her house without knocking or announcing herself while I’m completely undressed. Stood there with a look of surprise that someone was in the room. The answer from manager did not help as to why did the housekeeper went in the room in the first place (we did not request any in-room service and all settled/situated), her answer, “housekeeping do not want to disturb guest”. I did accept the massage at the spa that was offered by manager hoping that may help. However So glad I did book any service in my past stays - definitely not worth the price. Will not ever recommend this place as I have in the past.
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