Unhais da Serra Otelleri

The hotel is old and overdue for renovation. The pool, part of which is advertised as outdoor, is actually covered by a blurry plastic hood. For all this I would have given it three stars, but the story I describe below completely disappointed me. I drive an electric car and before arriving I phoned the hotel and made sure that there was a charger. When I arrived and asked at reception to charge, I was told that there was no charger, or rather that there was, but it was for the hotel's internal use only. I pointed out that I had called and clarified in advance and that I was expecting charging at the hotel and I only had 10% left now. The lady went off to call the manager. I was refused to charge and the only option they offered me was to go to another hotel where they said there were public charging facilities. I went there, but they also refused to provide a charger, telling me that their charger was also for internal use only. I went back to the hotel, ending up wasting almost all my remaining charge. Informed the lady at reception that I had a fully discharged car and needed a charger urgently. I asked to speak to the manager directly but I was refused. She called the manager again and informed me that I was allowed to use the charger, but for no longer than one hour during dinner. That was enough to drive to Covilha, and fast charge there. I ended up spending the whole evening on this problem and came back late at night. I was completely disappointed with the totally awful attitude. Firstly it is impossible to imagine a large and expensive hotel that doesn't have a charger. Secondly I was given false information on the phone. But most importantly, the hotel staff, particularly the mysterious manager on the phone felt absolutely no guilt for the situation and was completely indifferent to the situation in which he put the guest. And stubbornly refused to simply allow his equipment to be used to save the situation. I would like to know the name of the manager who was so indifferent to guests, forcing them into a helpless situation and spending hours of their time to resolve it, but unfortunately he avoided direct contact and was hiding behind the receptionist. The situation took place on 27.12.2022.

Location, service and restaurant is excellent, but the hotel structure, in particular the quite old and noisy room, has some variety of breakfast but does not regularly rest.

We stayed at this hotel in October 2022. We had room #214. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower. The room has a strange configuration with the window being at an angle but it is still very functional. You can open the window. Comfortable bed. Reliable Wi-Fi. USB ports available in the room. Grocery store about 10 minutes away walking. Breakfast buffet is good although the selection is limited. The bad : Nothing really bad to say about this place beside that the room we got was smaller than usual, but not a problem for us. I would definitely recommend this place.

The hotel has a very good location and is very comfortable and comfortable. Very ”healthful” concept with access to the gym and spa (please take bathroom!) Breakfast 5 stars, not always available in hotels with best prices ( almost it's worth staying in this hotel only for breakfast and staff!)

Hotel service, the surrounding environment and other aspects are very good ~

We like a quiet hotel but this place is dead. It's an interesting building and well preserved, but...... We had a good balcony with a stunning view but don't assume - most rooms have no outside space whatsoever. The flashy electric blinds were fine but the electric curtains on the other windows/doors were jammed shut. Reported, but no change in the week we were here. The little tables are a joke - tiny drawers with too little storage. We are in Portugal for 2 weeks so we have a lot of luggage. The restaurant is expensive and our first dinner was very good. The menu is not huge and it was the same every single day. I ordered cheese in filo pastry with salad and the cheese was wrapped in greaseproof paper inside the pastry. Not a small amount but a big sheet of paper. 2 courses and a single glass of wine = €82. There were no refreshments near the outdoor poolside, despite a stand marked ”Bar”. My husband went to reception (c150m) and was told the bar would be opened. Back he came (150m). 40minutes later he returned to reception (150m) to be told that the bar would not be opened and he should carry 2 coffees 150m back, down steps and across the undulating gardens. He is 74 years old. The weather wasn't great and there is NOTHING to do. A few books on the shelves, 3 in English, no board games, no evening entertainment at all. Nowhere to walk to in safety, not even the tatty-looking cafe a few hundred yards up the road. Almost all the personnel were friendly and polite but it was obvious that the hotel is woefully understaffed. There is seldom anyone present behind the bar during the evening. I even saw one frustrated guest help himself! And diabetics like me beware, the only sugar-free mixer is Coca-Cola, so good luck getting to sleep full of caffeine. There are several families here so be prepared for children running around the dining room shouting and screaming, even at 9pm. I found an emergency exit door locked and pointed this out to the duty manager. He argued that this was not an emergency exit - until I pointed the signs out to him 🙄. Assumption: English tourist = stupid. We have stayed at 2 Pestana hotels before and are members of their Vacation Club. We are supposed to expect 5* VIP trea**ent - certainly not here. We are trying to arrange an early departure but even that is fraught with Pestana red tape. If you come here, expect to do a lot of waiting around, walking indoors, and thumb twiddling!

Located in Covilha, Santa Eufémia Covilhã Hotel is in the mountains, within a 15-minute walk of University of Beira Interior and Igreja de Santa Maria. This hotel is 1.2 mi (1.9 km) from Sacred Art Museum and 1.3 mi (2.1 km) from Praca do Municipio.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features ski storage, wedding services, and a reception hall.Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.Make yourself at home in one of the 83 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Located in Covilha, Luna Chalets da Montanha is in the mountains, a 1-minute drive from Serra da Estrela Nature Park and 6 minutes from Covão d'Ametade. This chalet is 6.1 mi (9.8 km) from Ski resort of Serra da Estrela and 6.2 mi (9.9 km) from Igreja de Santa Maria.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this chalet include ski storage, tour/ticket assistance, and a picnic area.Satisfy your appetite at one of the chalet's 2 restaurants. Wrap up your day with a drink at the bar/lounge.Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.Make yourself at home in one of the 27 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and microwaves.

With a stay at Pena D'Água Boutique Hotel & Villas , you'll be centrally located in Covilha, just a 4-minute walk from Sacred Art Museum and 5 minutes by foot from Igreja de Santa Maria. This upscale hotel is 0.3 mi (0.4 km) from Praca do Municipio and 0.6 mi (1 km) from University of Beira Interior.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite from the snack bar/deli serving guests of Pena D'Água Boutique Hotel & Villas . Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Covilha? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 33 air-conditioned rooms featuring minibars and LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

When you stay at Cherry Sculpture Hotel in Covilha, you'll be in the mountains and 8 minutes by car from Serra da Estrela Nature Park. This upscale hotel is 12.2 mi (19.7 km) from University of Beira Interior and 12.7 mi (20.4 km) from Multipurpose Pavilion Fundao.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a fireplace in the lobby.Satisfy your appetite at Cherry Restaurant, a poolside restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.