Wallau Otelleri

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

At arrival and departure we were provided by friendly staff with all tips and information. During the entire stay, all the staff who met us were super joyous and premature. Our room was just furnished very large and clean for it. Remarkable is the great bathroom! We booked breakfast for only €5 on site. This offers a super price-performance ratio and we found everything we needed. There was even lactose-free yoghurt! Thank you again to the entire team! We had a great time and will certainly come back soon.

I needed a reasonable hotel room for a 3 nights visit to the opera in Wiili Brandt Platz. This hotel did the job. I researched and tram 12 direct to WB Platz. Hotel was 5 minute walk from Niederhof station - 2 stops from the airport. So ideal. Tram stop outside and small supermarket 2 minutes away on opposite side of road. I had a single room, clean and with all I needed, shower, Wi-Fi (excellent) and comfortable bed. Reception welcoming and let me check in earlyish - 12.30. Breakfast was good. -cold and hot available. coffee excellent. Hotel was for me expensive but there was an exhibition on loccaly. Previous weekend much cheaper. unfortunately no English language TV news - but not really needed. Heating very good. Room might be htoo hot in high summer.

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

I needed a hotel for one night near Frankfurt Airport and this hotel was a perfect match. It’s about 10 minutes by car from the airport and I was met with a friendly smile at the reception. The check-in went smoothly and I had my room ready in less than 5 minutes. The room itself was comfortable and quiet, I had a good night sleep. I didn’t have breakfast in the hotel but it is available if needed. Overall it’s a good quality hotel at a great price point.

The hotel is located directly at the Bad Soden train station and therefore quite central. We had two rooms behind, which should actually be quiet. Yes exactly! There is probably a bar nearby and people sit out to late nights and scream. Ohropax must be taken with. In my room is or was as good as everything was defect. The shower cabin doesn't close, the heat lamp did not work or I didn't know how to turn it on. A absolute NoGo! was a defected desk lamp. When I turned it on, a ray of lights jumped me out of the stick. Even after multiple notices, the lamp I put on the ground was not exchanged. The head kits are permeable and full of sticks. There are now good and cheap neck support kits. The washing basin varied from size, I also missed the cozy TV seat my husband had in my room. The cleanness of some is simply noticed by the mostly Russian ladies or just done involuntarily. I would like to mention the breakfast buffet, which is small but fine, but the younger service force would have a smile very good. Lactose-free milk and yoghurt but no cheese when I asked for this was thrown against only one ”we have not!”. The lady at the reception is very nice and friendly. 10€ parking fee is OK and now in almost every hotel standard - It's a good thing.

Location: Good / Cleanliness: Excellent / Service for reception, check-in & check-out, friendliness & helpfulness: Excellent / Equipment of the room (TV, balcony, safe, etc.): Excellent / Eat: Good / well-coated bread with salmon we miss very much ! /

The hotel is well located close to a lot of restaurants, bars, and the city center and most of the attractions in Wiesbaden, the public transportation is amazing, there is a bus stop like 50 meters away from it. As the Hotel per se, is really clean, the room and bathroom were really fresh, the room had a super mini fridge, but is enough for water and drinks; we went there with our 7 and 5 year old kids, and believe me when I say is FAMILY FRIENDLY, the pool was really nice and enjoyable and the sauna as well. No negative comments.

I was called this morning by a lady from the favorite restaurant. She wanted to talk to me about my criticism. First you told me that the service staff had a completely different perception and that the restaurant had cameras installed and everything was recorded. First, the information about the cameras irritated me, but I answered that it is in principle good, because it was all recorded and can be assessed in fact. The perception of the servants did not seem to me to be related to facts. Objectively, I can understand – What can you tell the chief if you are in an explanation need... The lady wanted to hear my version again, it was hardly because you've always interrupted me. She took words in her mouth that I would never use, namely it was claimed that I don't want to be “filled” when the server wanted to give me the same wine once 2-tes without asking if I wanted to. The next time it went on and a new corresponding wine should be served. Finally, I said I do not find the conversation to be targeted and I would like to finish it. Finally, the lady has told the audience that you don't want to see us in this restaurant. All right! I wrote that in my criticism that we don't come anymore. Maybe not everything was read or the lady wanted the last word. For me, this is an example of a painful reprocessing...and unfortunately confirms me in what I wrote. There are so great restaurants in Frankfurt, where there were several times, such as Villa Merton, La Fleur, (previously Emma Metzler), Maintower or Lohninger – there is quality, service and friendliness and we're going back there! PS tip error correction from the main criticism: Keller = Keller; if= who

Very clean hotel - The great staff , especially Abdullah Kwaidi and Justin, they are very helpful - the room has a coffee machine and air conditioning and amenities - car Parking under the hotel - lobby sessions and outdoor sessions - there are most services near the hotel