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5 star

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Business travel

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Breakfast

Holiday Inn Express & Suites Waterloo - ST. Jacobs Area
4/5108 Değerlendirme

Holiday Inn Express & Suites Waterloo - ST. Jacobs Area

Woolwich|8.95km from city center
I booked the hotel for a relaxing night away- which is why I reserved a room with a jacuzzi and fireplace. Check in was great, easy, with friendly staff. When I got into the room I made sure everything worked. Everything was very clean minus the tv remote- no big deal, I brought sanitizing wipes. I tested the fireplace as I was intending to use it. It made a loud vibrating noise which wasn't very pleasant. I advised the front desk but I don't think he understood what I meant as he assured me they could look into it without going in the room. When I came back to my room there was a gentlemen in the hallway who asked if it was me that said there was an issue with the fireplace, to which I said yes. He said to let him in to see it. He didn't identify himself nor was he wearing any clothing that suggested he worked for the hotel. He entered the room and began touching light switches- without sanitizing his hands or wiping down surfaces and walked in with shoes on. I was very disappointed and annoyed. Long story short he said he couldn't fix the problem and I asked for him to let the front desk know. I heard nothing else about it. I didn't end up using the fireplace since it wasn't a pleasant noise. In the morning I went to grab the breakfast to go bag, totally understandable with covid. It came with a kind granola bar inside- when I looked closely the expiry date was for March 2020! Clearly it was a purchase from when covid started. Front desk was advised and quickly rectified the problem. Again nothing mentioned again at check out.

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Family friendly

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Ünlü Waterloo Regional Municipality Cazibe Merkezlerine Yakın Oteller

Waterloo Regional Municipality şehrinin popüler turistik yerlerine yakın olan bu otellere göz atın

Herrle's Country Farm Market

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Nauman's Farm

Holiday Inn Express & Suites Waterloo - ST. Jacobs Area
4/5108 Değerlendirme

Holiday Inn Express & Suites Waterloo - ST. Jacobs Area

Woolwich|Nauman's Farm noktasından 6.54km
I booked the hotel for a relaxing night away- which is why I reserved a room with a jacuzzi and fireplace. Check in was great, easy, with friendly staff. When I got into the room I made sure everything worked. Everything was very clean minus the tv remote- no big deal, I brought sanitizing wipes. I tested the fireplace as I was intending to use it. It made a loud vibrating noise which wasn't very pleasant. I advised the front desk but I don't think he understood what I meant as he assured me they could look into it without going in the room. When I came back to my room there was a gentlemen in the hallway who asked if it was me that said there was an issue with the fireplace, to which I said yes. He said to let him in to see it. He didn't identify himself nor was he wearing any clothing that suggested he worked for the hotel. He entered the room and began touching light switches- without sanitizing his hands or wiping down surfaces and walked in with shoes on. I was very disappointed and annoyed. Long story short he said he couldn't fix the problem and I asked for him to let the front desk know. I heard nothing else about it. I didn't end up using the fireplace since it wasn't a pleasant noise. In the morning I went to grab the breakfast to go bag, totally understandable with covid. It came with a kind granola bar inside- when I looked closely the expiry date was for March 2020! Clearly it was a purchase from when covid started. Front desk was advised and quickly rectified the problem. Again nothing mentioned again at check out.

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Pfenning's Organic & More

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Shantz Family Farm

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Waterloo Regional Municipality Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin

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Hilton Garden Inn Kitchener/Cambridge
4.1/5107 Değerlendirme
Me and my partner had a great time, had great amenities!
Four Points by Sheraton Cambridge Kitchener, Ontario
4.1/5100 Değerlendirme
I am surprised by the decent reviews this hotel gets. I have stayed at many Four Points hotels before and they are usually a very lovely stay. This hotel has been the worst stay I’ve had in a long time. I did not make use of the facilities, such as the pool, but shuttle was not available, neither was the continental breakfast. Immediately upon checking in and getting to my room, I went straight back down to the front desk to ask for disinfecting wipes for common surfaces in my room. The doors, particularly the bathroom door, was visibly dirty, the bathroom surfaces (if they had been wiped) looked like they were wiped with a dirty cloth. The walls had not been wiped down and had questionable dirty spots on them, as well as hair. There was hair in my shower. The switch for the light beside my bed hadn’t been wiped and the lights themselves were visible dusty. Cupboards were dirty. USB charging port did not work and the fridge did not keep my bottle of water cold. If it wasn’t 1am I would have asked for a different room. Front reception staff did not offer to remedy the situation and were very mildly apologetic. During Covid times, if they are clearly not wiping visibly dirty high touch surfaces, what other protocols are they not following? This was my first trip home in two years and it was for a family emergency. I had high expectations for safety standards. At check out early the next morning; after not being able to get a complimentary breakfast, as per my booking, I voiced how disappointed I was with the cleanliness of my room, and staff told me that since I had booked through a third party they could not offer a price adjustment but if I wanted to order a breakfast from their restaurant there was 10 minutes left to do so.. after I had checked out and was about to be picked up. Based on the cleanliness of my room, I would not be interested in ordering anything from their restaurant. Disappointing stay/service. I would not recommend this hotel unless you don’t care and just need a bed to sleep in.
The Walper Hotel, Part of Jdv by Hyatt
4.3/5100 Değerlendirme
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
Homewood Suites by Hilton Cambridge-Waterloo, Ontario
4.4/5101 Değerlendirme
We hard a large group and this was the perfect hotel. Room are well appointed with Kitchen items (dishwasher with a pod, dish soap, containers, pots, pans, strainer, cutting board etc. Bathrooms have pumps for S&C, hand soap, cream and body wash. Beds are comfortable. Breakfast was great lots to choose from (Eggs, hashbrowns, waffles, bagels, bread, yogurt, bananas, apples, cereal, oatmeal... you will find something you like. They even have a great little store. I've never seen a hotel have so much selection like this. Was perfect when you we were running late for a game and you need Gatorade and some snacks. Pool was clean and nice, would like a hot tub but that's just me being picky. Even with a packed hotel.. it didn't feel like it. I've stayed at over 5 hotels in this area and hands down this is the best. It has everything and more. Paying a small bit extra was so very worth it.
The Laundry Rooms - Waterloo
4.8/548 Değerlendirme
My family had a very pleasant stay at this place last night. Upon receiving check in confirmation by text, we were surprised by a free upgrade from a standard room to a standard + den room. It’s perfect for our family of 3. We love the unit and its decor, it was spacious and clean. Best part: it’s equipped with everything from TV, fridge to small oven, dishwasher, even has washer and dryer! Much more convenient for family stay in comparison to other traditional hotel! Paid for private parking which was underground, it’s perfect since we arrived on the night of a snowstorm and had to leave early 6:30am next day for a sport meet. Had a small issue upon arrival as we couldn’t get room to open with the key app. Property management Varun got it fixed remotely within minutes. We recommend this place and our family would definitely stay here again when visiting Waterloo!
Best Western Plus Waterloo
3.9/5101 Değerlendirme
Many pros......Bed/pillow was comfy. Room was quite sound proof, only heard people in the hallway once, and upstairs a couple times through the night. We stayed in a double queen suite, it was spacious but an odd layout. I've never seen the bathroom in the middle of the room before, usually it's right as soon as you enter the room. Girl at check-out was polite. Pretty decent price for a suite. Good location-mall across street, plenty of restaurants w/in 5 minutes drive. Breakfast was neither pro nor con. It was alright. Eggs had a ”buttery” taste which we weren't huge fans of, sausages were a little burnt. Con.....pool/hot tub was broken which is one thing but the worst thing is that the girl at check-in didn't even mention anything. My family & I got changed, went downstairs only then to find out for ourselves that they're out of order. I spoke to the girl at the front desk, all she said was ”Sorry!” And it didn't even sound legit. She gave a good impression at check-in but lost that when I spoke to her about the pool. One more con which I find completely rude is the Canadian flag is half missing. This hotel is currently home for a few refugees. Having only half a Canadian flag doesn't make a good impression. Honestly don't know if I would stay here again, depends on circumstances.

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