West Windsor Township Otelleri

The room is comfortable and quite big. It is convenient to buy next to the hypermarket. The only disadvantage is that there is no breakfast provided. If you want to go to Washington, the CP value of living here is quite high.

I saw bugs on my bed just before checkout. I had already slept in that bed. I didn't know how to identify them. I told the front desk immediately. I could not get anyone to call me back or tell me if the bugs were bed bugs. The accounting manager did call me the next day but I was in a meeting and couldn't talk. From that point on I kept leaving messages but couldn't get a reply or a return call. Hotel stay: 12/14/22. 12/20/22: Email reply (after my call stating I would call Corp Headquarters and the NJ Health Dept). The accounting manager gave me Hilton Honors points in lieu of a room refund. Still did not have identity of the bugs. 01/05/23: after more unsuccessful inquiries, I was finally emailed and told me the bugs were identified as bed bugs. This is unacceptable as far as customer communication regarding such a significant problem. It caused me much duress as I was on my way to stay with family. Strongly advise against staying here.

The hotel is very close to Princeton University, about 2miles. The hotel is a standard Holiday inn standard, nothing special. The only inconvenience is: around 5:30 pm, come from Alexander Rd of Priceton campus, turn left at Brunswick Pike intersection, traffic is not smooth, the navigation prompts 10 minutes, and I walked for almost half an hour. And this is the only way to the hotel. It is recommended not to go this way during this time.

Stayed here one night and all I can say is that it was okay. The room was pretty big, the bathroom was pretty nice, and the bed and pillow was comfortable. But walking into the hotel, it feels like I've time traveled back to the 90s. The entire hotel, from the lobby to the restaurant to the rooms, is in dire need of some serious refurbishment. The elevators are at least 30 years old and are extremely slow. There is also just one elevator for the South Tower and we had to use the service elevator instead since it was much faster. Service was pretty meh. We were able to check in at 10AM which was nice but I didn't get the lake view room that I originally booked. Understandable, since I checked in early. But there was no acknowledgement from the lady at the check-in desk of my IHG membership - not so much as a thank you (frankly she seemed extremely disinterested). As a Platinum Elite I got 600 points as a welcome amenity, but this was communicated through an email instead of at check-in. Disappointing, but whatever. Our room was missing a bedsheet and the mattress cover had these horrible and disgusting stains on them. I called the front desk to let them know but since the housekeeping staff all went home, the best they could do was to give us fresh bedsheets which I put on myself. At least they were clean. Also, this is a conference hotel so I would expect a fair number of business travelers staying here, therefore the lack of adequate outlets/charging ports in the room was somewhat perplexing. The mini-fridge was extremely loud and emitted this high-pitched noise when it was on. The toilet was even louder - every time you flush it sounds like a rocket was launched. Breakfast at the restaurant was $20 per person for food you'd expect to see served complimentary at a Holiday Inn Express. Overpriced and subpar. The bacon was stone-cold. At least the service was great. All in all not the best Crowne Plaza I've stayed at. It was sufficient for one night, but I would not stay here any longer than that.

Poor first impressions. We showed up for a one night stay. First off the main door is broken and everyone has to squeeze thru. With luggage it’s a chore We arrive at the checkin desk to find an associate sitting behind on her phone. She greets us and we indicate we are here to check in. She tells us she’s the only one here and she’s on her break. She will be with us in (checks watch) 10 minutes We literally sat there watching her stare at her phone for 10 minutes. At which point she jumps up and is like “ok I can help you now” I get that people are entitled to breaks. But how do you have ONE person manning the front desk area? I don’t fully blame her but it literally took her 72 seconds to check us in…. It’s a shame cause the location is convenient. Rooms are dated tho. From the outside it looks new and modern. Inside not so much.

This has been our go-to in the Princeton area for a few years. Location can’t be beat. Breakfast is excellent and Dolores is the best at making you feel welcome during breakfast and keeping things tidy, clean, and seeing to guests concerns at breakfast - she really is the reason we’ve come back - unfortunately since Covid, the hotel has been slipping and I’m honestly sad as these issues just need attention from management. Our last 2 stays, it is clear that rooms are not being properly cleaned - I suspect that housekeeping staff has been reduced and is overwhelmed. Our room kitchenette floor was so sticky, each time we walked our across our feet would stick. The dishes/silverware dirty and strewn in drawer. The kitchen sink garbage disposal was missing the flaps and we could see gross decaying food. The tub drain had apparently been cleared but they never put back the cap and just left it on the edge of the tub. The pillows had such a foul odor (think like boys locker room after football practice - that used entire bottle amount of Febreeze to make bearable). A quick walkthrough of rooms by supervisor would ensure a much more pleasant environment for a guest on arrival—Housekeeping may be understaffed. Sadly we are not going back; for our next stay we will be booking elsewhere. Luckily there are plentiful options in the Princeton area.

Breakfast is good, the room is spacious, there is a small refrigerator and microwave, the hall can be connected to hot water, parking is free, the road at the door is a bit noisy, but we feel very tired every day, the price can be, to meet our basic needs

The rooms are very nice and roomy but you can tell right off that no one has any idea what they are doing. We were lied to twice from front desk, like bold face lies! We were in a suite that slept 8 and we had 7 people. They refused to give us more than 4 washcloths and towels because people will steal them. This has been the worst service we have ever received. Very frustrating. I just have to remind myself to take deep breaths and not get upset. I will let management know how I feel when I leave, but I have a feeling it won’t do any good because I truly believe that it is from the management down because no one is friendly and no one is accommodating. Oh well, it was clean and big enough for our family even though I have had to use my kids already used washcloths to try and get myself clean. Haha. Rant over.

We recently stayed at Princeton Hampton Inn for Reunions and Graduation and enjoyed it. The hotel is on Route 1 with many others and is a short drive to the University. The rooms are modern, spacious and clean. The quality of the breakfast was good. The staff were friendly and always helpful. If you have a car, this is a very good choice. For Reunions it also worked well as there are shuttles running to and from the University. We have stayed at many of the Princeton hotels and rate Hampton Inn as one of the best.

We were warmly welcomed and felt at home during our 5 day stay. The lounge was lovely for a nightcap or a snack and, though we didn't have time to take advantage of the lovely pool or hot tub, we did see many enjoying their time in the pool area. We will definitely stay here again when in the area!