Westerhoven Otelleri

I had some trouble checking in, the personal where not around and there is a fully automated check in booth. That doesn’t work to well, I had to pay again and when I tried to enter my email address to receive my roomnumber, it broke off halfway with no possibility to find out the room# other then try all of them, I was in room 324, that took me about an hour to find out, lol. After when I took my luggage there was someone there and he reimbursed my second payment and gave me a drink on the house, all good… rooms are good, location is superb..

What we loved: * Location: Best possible location to explore the city * Staff: Every staff member we encountered was polite, professional, friendly and helpful * Decor: Hotel is cosy, has minimalist but modern design, looks very nice for a 3* venue * Cleanliness: Everything was spotless * Comfort: Soft comfy beds and lots of storage and surface space in the room * Price: Very reasonably priced for the quality and location, compared to other options What could be improved: * When we checked-in there was no soap in any of the dispensers and it only got replenished after several days once we asked for it directly. * Pillows are ridiculously thick, like sofa cushions. Got a neck cramp and headache from first night so opted to sleep on a rolled-up towel instead for the remainder of the stay. * Bathroom layout is not great - toilet is behind a glass door just a meter from the bed, so it doesn't leave much privacy or sound insulation. Shower floods the toilet area no matter how hard you try to avoid it, leaving a puddle right in front of the toilet. * Noise: Hotel is sound-insulated, but there was a lot of plumbing noise coming from the pipes in the bathroom at all hours - banging, hissing, screeching etc, like sleeping next to a loud fridge or boiler. The door between the lift and the floor, as well as other room doors make the room shake when they get shut, and we were unfortunate to have neighbours who were slamming doors relentlessly till 2am on our last night. * Some basic tea facilities in the room would be very useful. Summary: Great hotel at a reasonable price with friendly staff and nice amenities. If you're lucky with the room and neighbours, you'll really enjoy your stay here :)

Travelled to Ukraine with humanitarian aid on Monday 121th April 2022 and needed a secure hotel.. We booked late at night and check in was easy. The hotel is situated in a very lovely housing estate and has extremely secure parking. The cost was reasonable and the hotel is far better than the three stars. Never took breakfast on this occasion. We returned on Thursday 14th April and unfortunately the cost had gone up considerably which was disappointing. This time we did take breakfast and it was extremely good.

After reading some reviews, I was a bit skeptical of the cleanliness of the room but it turned out to be very clean! the breakfast was good but nothing special. The jacuzzi in the room and the spa sunna was nice too. However, the rooms are very dark.. as a designer myself I felt like the rooms do not give a nice feel. In general it was a good experience but for the price I payed I expected better.

I could not fault the service received in the student hotel!! I have never met such friendly and helpful staff. They set such a great atmosphere and make the stay so much for pleasant. Everybody from the receptionist to the cleaners were so friendly and chatty! Our hotel room was spotless and really spacious with a spectacular view over Eindhoven city. The location of the hotel is ideal for anyone travelling looking for somewhere central to base with it being directly beside the train station and just a few minutes walk to the bus station. I could not recommend this hotel enough and will 100% be returning again. The weather was quite bad upon our departure and we kindly received complimentary hot chocolates, coffees and sweets from the manager of the hotel who could not have been nicer! It was such a lovely gesture and definitely made it an experience to remember.

I stayed here for three nights. The first night was a total nightmare. When I opened the door to my room, it smelled like takeout curry. Yuck. To remedy the smell, I sprayed some hairspray that I had packed. At 2:30 a.m., there was a loud buzzing sound coming from I think the hallway. That lasted for at least 30 minutes. The walls are paper thin. I could hear my neighbors blow their noses! The next morning I asked if I could move rooms but the front desk attendant said they were sold out the next two nights (surprisingly!) so I was stuck there. They did give a note to housekeeping to remedy the smell and when I returned that evening the room did smell better. I did enjoy the breakfast buffet with its wide array of options along with the automatic coffee dispensers. It's a very short walk to the train station so that's a benefit. Overall I would not stay here again and would try another hotel.

The hotel was clean and tidy the staff very friendly free continental breakfast, There is a bus stop a few minutes walk from hotel where you can go to Airport or town. It's about €30 in a taxi from town. It would be a lot easier if the hotel posted the bus no's that you can get to hotel. 4401,403 get off at the park and ride opp McDs. Bus only€7.15 return. Would use again if I'm ever in Eindhoven again

Delicious food is available in the hotel restaurant. Several types of beer are also on the menu. The staff is very nice and attentive, but never annoying. The rooms are just the right size. Unfortunately, there is no shower curtain, so quite a lot of water is distributed in the rest of the bathroom.

When you stay at the hotel and you want to go to the city centre then follow the path to the right as you come out the main door and follow it toward the tunnel that will take you underground under the main road and lead you safely to the centre. There are no crossings to get to the hotel otherwise. We had been in touch with Ihsaan from customer service before our stay and Ihsaan had been very helpful and professional with any queries we had. The rooms were cleaned daily and the staff were very friendly also. The only issue we had was that the breakfast was expensive. The food was plentiful though and there was plenty of choice for all and the service staff there were very friendly and efficient. The hotel was in a great location and is literally only up the road from PSV Eindhovens stadium also. It is only a 5 minute walk from the bus station which is great if you are getting the number 400 bus to or from Eindhoven airport. There are plenty of restaurants and bars nearby also.

The room was larger than average and had aircon and a kettle. The only soap was attached to the wall over the sink so you could not wash yourself in the free standing bath! Make sure you are happy for your room mate to see you on the loo because there was just a glass divide between the room and bathroom. The staff had a bit of an attitude and you had to pay for your bar drink before being served even though a hotel guest. The restaurant smell was stale fat, but the menu choice was better than usual (poussin, melanzane parmigiana) and the food was OK. The house wine was pretty rough.